Dirty, need to be remodeled ASAP
Sheets were filthy, the floor was dirty, bathroom was filthy, shower had hair and dirt in it, shower walls 🤢 there was no hot water in the shower. Pillow cases had stain and cigarette burns. Morning... more
Sheets were filthy, the floor was dirty, bathroom was filthy, shower had hair and dirt in it, shower walls 🤢 there was no hot water in the shower. Pillow cases had stain and cigarette burns. Morning male receptionist was rude. Reported the room when we came didn’t change because i was so rude. Scrubbed and used Lysol ourselves. Since we only stayed one night less
Ryan McGuire, General Manager at Blake Hotel New Orleans, BW Premier Collection, responded to this review
Dear Aundraparker29,
Thank you for the review. Please accept our sincerest apologies about the condition of your room. From the hair and dirt, to the sheets, and shower condition, we are truly sorry about your experience. Please do not hesitate to contact the hotel directly and speak with our management team about the experience you had at the Blake Hotel. We hope we can have you back as we will make it right. We thank you for staying with us, and have a great day.
Sincerely,
Ryan McGuire - Assistant General Manager