Blake Hotel New Orleans, BW Premier Collection

500 Saint Charles Avenue, New Orleans, Louisiana, 70130-3410, United States
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Blake Hotel New Orleans, BW Premier Collection

Rich in history, with a culture and cuisine to match, there is no place like New Orleans. And, what better place to sample all the sights and flavors of this iconic southern city than at the newly renovated Blake Hotel New Orleans, BW Premier Collect show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Blake Hotel New Orleans, BW Premier Collection

Traveller Overview:
4.0 Rating: 1763 reviews
Excellent 39%
Very Good 31%
Average 14%
Poor 7%
Terrible 6%
Rating

Petermaziz, wrote review 26/06/2020

No housekeeping, rude staff

Worst guest service ever. Housekeeping do not clean the rooms for days, the staff doesn’t communicate with each other and no one knows why the room hasn’t been cleaned. Even after complaining nothing ... more

Owner Response
chazc64, Manager at Blake Hotel New Orleans, BW Premier Collection, responded to this review
Dear Peter A, Thank you for the review. Please accept our sincerest apologies about the housekeeping issues and the unpleasant experience with our staff. As we do pride ourselves in having a tremendous staff and wonderful housekeeping department, it seems as though we fell short of expectations. We are very sorry that your stay was sub-standard, and we hope you can give the Blake Hotel another chance in the future, as we will make it right. Thank you for staying with us, and have a great day. Sincerely, Ryan McGuire - Assistant General Manager
Rating

JanetBronson, wrote review 02/04/2020

Worst Stay Ever

When we got there the first room smelled like wet mold the second room smelled like weed and the third one had hair everywhere, but we were tired so we just left it alone. The next afternoon at like 3... more

Owner Response
chazc64, Manager at Blake Hotel New Orleans, BW Premier Collection, responded to this review
Dear Janet, Thank you for the review. Please accept our sincerest apologies in regard to your stay at the Blake Hotel. We are very astonished to see such a review, therefore we would appreciate hearing about your stay in further detail. Please do not hesitate to contact our management team at the hotel. We are very sorry to see you did not enjoy your stay at the Blake Hotel, as we will make this right. We hope to hear from you. Thank you, Ryan McGuire - Assistant General Manager
Rating

foreverteacher, wrote review 20/03/2020

Family Gathering

The Blake Hotel saved our family vacation by providing rooms for our whole family when our first Airbnb fell through. Thank you OZ and staff for coming to the rescue. We appreciated the clean comfor... more

Owner Response
chazc64, Manager at Blake Hotel New Orleans, BW Premier Collection, responded to this review
Dear Foreverteacher, Thank you for the wonderful review! We are thrilled to see you had a great experience at the Blake Hotel! We hope to have you back the next time you are in the Big Easy! Thank you for staying with us, and have a great day. Warm Regards, Ryan McGuire - Assistant General Manager
Rating

nybblette, wrote review 20/03/2020

Fantastic stay during a difficult time.

We ran into difficulties with another booking at another location and called the Blake Hotel to see if they could help us in a pinch. This was just as the COVID-19 pandemic was being declared a pandem... more

Owner Response
chazc64, Manager at Blake Hotel New Orleans, BW Premier Collection, responded to this review
Dear Nybblette, Thank you for the 5 star review! We are very glad to see that you had a wonderful experience at the Blake Hotel and also had great interactions with our staff! We hope we can have your group back the next time you are in the city! Thank you for staying with us, and have a great day. Best, Ryan McGuire - Assistant General Manager
Rating

belrangodoucet, wrote review 20/03/2020

It is an average hotel

Easy walk to lost of things Like water front, Pier, French Quarter! Good location. Don't expect to be wowed the rooms they are small and the doors are not sound proof you can hear every noise. The b... more

Owner Response
chazc64, Manager at Blake Hotel New Orleans, BW Premier Collection, responded to this review
Dear Belrangodoucet, Thank you for the review. As happy as we are to see you got to take advantage of our wonderful location, please accept our sincerest apologies regarding the bed and air conditioning. We hope you can give the Blake Hotel another shot again in the future. Thank you for staying with us, and have a wonderful day. Warmest Regards, Ryan McGuire - Assistant General Manager