Blake Hotel New Orleans, BW Premier Collection

Building very old, smelly, dirty, paint chipping, hair in tub, one elevator, and ROACHES!!!!! Staff nonchalant about the roaches and acknowledged this fact. Would never stay again. Needs to be renovated or torn down! less

The hotel entrance itself was great as well the online pictures but once we got to our room it was absolutely a totally different scene it was very filthy. We had to go and purchase items to clean the room. We even found empty liquor bottles under the bed, an extremely sticky/dirty window, there were long strands of hair on the bed sheets. I only saw two housekeepers (a older black lady and a older black gentleman) cleaning the lobby only our whole stay. Parking sucks, prepare to pay $49 to park or valet. I heard they remodeled the hotel but only the lobby area the room was up to standards our hotel room #804 was really outdated. Our experience was not a good one so needless to say that we absolutely will not be staying at Blake Hotel again. less

The only negative thing I can say is that I was not offered my bonus points for welcome gift for being a diamond member. Other then that, the stay was great! Internet was fast and easy to connect too, within walking distance of the French quarter, canal, and all the attractions of New Orleans less

My boyfriend and I booked a king size room for one night, July 1st-2nd, 2021. The room was HORRIBLE. They obviously did NOT clean the room before our arrival. There was trash(fake rose petals, empty mini alcohol bottles, and food wrappers) on the side of the bed. The sheets were not clean. When asked about it they said (during a pandemic ) they clean rooms every THREE days. The hotel is very outdated and has a strange moth-ball like smell. Little stuff like the plugs being upside down, bathtub/sink not being cleaned, dingy furniture, and a dirty office chair in room was the LEAST disturbing thing. I had my ipad in my room and somehow it ends up in the managers office. The staff showed little concern about my item being some how being misplaced and didn’t give me an explanation as to how it ended up there. 0/10 stars. I advise anyone who reads this to NEVER book this hotel. Pictures below. less

DO NOT STAY HERE! There are 3 hotels across the street, STAY THERE! The only good things about this hotel is the location, a working microwave & an iron that doesn't stain your clothes. All of the pictures are photoshopped because the actual room is dingy/dark AF! Only the lobby/1st floor area is bright & looks like the pictures promoted. >THIS IS NOT OWNED BY BEST WESTERN so don't be tricked, they're a privately run hotel. >Staff: gave no proper greeting or appreciation during stay, not welcoming & the afternoon guy is slow. >Guests: I saw people come in this hotel with blankets & bags of clothing like they live there >It's Promise: "industry leading cleaning experience", I saw no one wiping down anything in the hotel to keep things sanitized. I saw 1 housekeeper and lobby attendance for my entire stay of 4 nights, they're not cleaning ANYTHING. They're also promoting "housekeeping provided daily" we were told, after inquiring about a Do Not Disturb sign, they only clean rooms on the 3rd day. On the 3rd day no one had cleaned my room & when I called to inquire they said "your room isn't on the list". Housekeeping supervisor offered clean towels & cleaning the next morning, both were pointless offers. Mind you someone was next door cleaning a room & neither the housekeeping manager nor lobby attendant knew who that person was TF! >Room: After checking in I saw the room was nothing like the pictures & asked to be moved to another updated room. The first room (7th fl) was also small and cramped for a room that was supposed to fit 4 people comfortably. The second (2 queen size bed) room (5th fl) had more space though the desk blocked the refrigerator so I had to put the chair in the closet to get a clear path. >The TV was not connected & ready for guests arrival. >The iron board was horribly stained and there were no outlets next to the beds. >There is no password to the free wifi which means anyone close enough to the hotel can use it & slow up/hack guests usage/information. >Bed: not firm, made squeaking noise, headboard is positioned under the air conditioner >Bathroom: stain in tub, rusted toilet, loose door knob, shower only gave hot water, piece from ceiling above shower was left on the side of the tub (something could've crawled through the hole) sink was clogged & cracked, paint on walls were peeling. >Damages: door to cabinet w/ refrigerator & microwave was off the hinge less