Stayed on a 37th wedding anniversary weekend 17/19 April.
Room 229,nice and clean,furthest from reception so nice and quiet(ish).Spa was excellent,wife very pleased!
The not so good.
Room not serviced properly on the Saturday. Bed made but nothing else. Towels not changed,cups not washed,tea and coffee not topped up. Two coffee satchets, four milks are not enough! Food in "cafe" just ok,Friday night steak pretty much inedible. Saturday night played safe with fish and chips,Fine. Waited 20 minutes for sweet,waitress had forgotten to order! As for the having to write on a pice of paper what you want to eat,this died out with the gastro pubs in the 90's! Enough waiting staff just "waiting"? Cider flat. Cheap wine grossly overpriced £18-00 for cheap Rose?
Nothing on the website about the building site next door? If your expecting a quiet afternoon drink in the garden midweek forget it. Building a new school apparently?
Haved used Best Western hotels many times before and been very satisfied,this wasnt very good? less