Best Western West Monroe Inn

405 Thomas Road, West Monroe, Louisiana, 71292-7938, United States
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Best Western West Monroe Inn

Inside our newly updated and 100 non-smoking hotel in West Monroe LA, you will find clean and fresh hotel rooms with amenities to make you feel at home. Wake up each morning and enjoy our complimentary full hot continental breakfast, the perfect star show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
405 Thomas Road, West Monroe, Louisiana, 71292-7938, United States

Reviews of Best Western West Monroe Inn

Traveller Overview:
4.0 Rating: 444 reviews
Excellent 54%
Very Good 25%
Average 10%
Poor 4%
Terrible 4%
Rating

GailL399, wrote review 04/03/2021

Avoiding weather storm

Coming into the lobby out of the snow and ice that blanketed a lot of the south was a welcoming hostess at the counter. Reservation was set up through the phone app for ease of check in. Room was spac... more

Rating

shantelliam, wrote review 07/01/2021

Nice

The service is excellent. Even though there is no hot breakfast, they still have brown bag breakfast for you. The bags are filled with nice healthy snacks, and I loved everything in the bag. The ro... more

Rating

brockbrignac, wrote review 15/12/2020

Nice hotel, but the beds suck

My family & I drove up from Mamou to Monroe. We went to see Candy Cane Lane. The hotel is is a good spot, there’s a lot of places to eat near by. The staff was friendly. The only thing I didn’t care f... more

Rating

William H, wrote review 10/11/2020

Nicely updated hotel

This is an older property that has been very nicely updated. Clean and comfortable. Parking for larger vehicles is not particularly good. Housekeeping started banging on the door far too early. Otherw... more

Rating

Mike M, wrote review 21/10/2020

we passed after all the phone calls to us

and seeing that the picture online was not of the same motel, Alex was kind enough to cancel the rooms with no charge, disinfectant smell was making me sick, West Monroe not on our list any more......... more

Owner Response
Dana Patel, Agency / Consultant at Best Western West Monroe Inn, responded to this review
Dear Mike M, Thank you for leaving a review. We apologize that you found the smell uncomfortable. However, I am glad Alex, our front desk clerk, was able to assist you during your brief time with us. In the midst of Covid-19, we are taking extra precautions top better serve our guests. Our cleanliness standards have been heightened as we are disinfecting our rooms thoroughly however we are truly sorry it was a bit overpowering. I have forwarded your comments to our housekeeping department to better serve our guests. It is always our mission to ensure every guest has a positive, memorable experience and I am sorry to hear we fell short in this instance. Please accept our sincere apologies for not meeting your expectations. We hope to have an opportunity to better serve you if your travels bring you back. Sincerely, Dana P. Guest Relations