09/06/2017 tamaraw978, Corsicana, United States
If you are on vacation, find a better place. This is for emergency stay. If you are looking for a price cut because of age of hotel, not here. Prices need to be lower to reflect age of rooms and decor... more
If you are on vacation, find a better place. This is for emergency stay. If you are looking for a price cut because of age of hotel, not here. Prices need to be lower to reflect age of rooms and decor and working condition of facilities, Staff was extremely pleasant. Maybe they should work at a more upscale hotel instead of a little motel like this. I stayed here because it was close to a fam home where I had funeral to attend. less
Dana P, Guest Relations Manager at Best Western West Monroe Inn, responded to this review
We are truly sorry for the less than satisfactory experience you had during your stay with us. This is an older property, however we just completed a Best Western standard guest room renovation in 2015-2016 (this includes new furniture and new carpeting). In regards to our rates, it does fluctuate on a daily basis, based on the surrounding market area. Do know our staff takes pride in serving our guests, from the moment they check in until they check out and will relay your kind comments to them. Again, we are truly sorry your stay was not enjoyable and hope you can give us another chance.
405 Thomas Road
West Monroe, LA 71292