Worst bed I have slept in years and at dozens of hotels. Extremely uncomfortable and the pad under the sheet increased the discomfort. The pillows are smaller than couch pillows and impossible to sle... more
Worst bed I have slept in years and at dozens of hotels. Extremely uncomfortable and the pad under the sheet increased the discomfort. The pillows are smaller than couch pillows and impossible to sleep comfortably on.
The sink in the room was broken - the sink stopper was broken; it was stuck closed so the sink filled with water and would not drain.
The shower was made for someone 5'0" or shorter.
The water was yellowish and tasted nasty.
On a good note, breakfast was good; bacon, sausage, eggs, pastries, etc. less
Dana P, Guest Relations Manager at Best Western West Monroe Inn, responded to this review
Thank you for taking the time to review your stay with us, we appreciate your feedback! Firstly, I am glad our breakfast was to your liking as I will surely pass along your kind comments to our breakfast attendant.
At the Best Western West Monroe Inn, our guests' comfort and convenience is our number one priority, and it looks like we missed the mark for you! Please accept our apologies that our beds were not to your satisfaction. In regards to the sink, I have forwarded this concern to our maintenance department to have it fixed.
We hope you will give us another chance should you be returning to the West Monroe area.