Best Western University Inn

3801 McFarland Boulevard E, Tuscaloosa, Alabama, 35405-2403, United States
based on 564 reviews Trip Advisor Logo
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Best Western University Inn

Guest at the Best Western University Inn is conveniently located to key area attractions in Tuscaloosa Alabama that are rich in history and traditions. Including The University of Alabama, Bryant Denny Stadium, Denny Chimes, Alabama Museum of Natural show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western University Inn

Traveller Overview:
4.0 Rating: 564 reviews
Excellent 45%
Very Good 30%
Average 12%
Poor 5%
Terrible 5%
Rating

erinleigh09252020, wrote review 08/03/2020

Outdated

Reserved online and were not told it was a smoking room. Had to stay because we had no other options at that point and were told it was the only room left. I didn’t even know smoking rooms still exis... more

Rating

Kathy C, wrote review 27/02/2020

Nice place

While this is an older BW (rooms open to outdoors) it was very nice. Quite. Carpet looked new, beds were comfortable & there was a nice breakfast buffet. Large selection of food (even bacon & ham). Wi... more

Rating

Stephanie N, wrote review 28/12/2019

Clean and friendly

I had read some bad reviews online regarding this hotel's cleanliness and almost didn't stop here. Being tired from driving, we did stop and found it to be very clean. So don't always believe what you... more

Rating

fidlstrings, wrote review 20/12/2019

Convenient, close to activity without all the traffic, Great breakfast

Very pleased to find the BW on the weekend of graduation.. It was a perfect fit. We were only a few minutes away from the University and close to Food and Gas. The staff was very helpful, the rooms ... more

Rating

liveinwny, wrote review 28/10/2019

This used to be our go to hotel in Tuscaloosa.

My son has been at UA for 4 years. We have stayed here MANY times over the years and really thought it was nice and clean with a very friendly staff. I just cannot figure out what happened. I reser... more

Owner Response
AngieC2727, General Manager at Best Western University Inn, responded to this review
Thank you for your review. I would like to apologize that you did not enjoy your stay with us. We strive to give our guests superior customer service. i am actually shocked to hear your issues because we do not have complaints of this nature. If a guest has a DND sign on their door housekeeping cannot enter, so if you needed extra towels etc that was the only thing you could do was to ask front desk. As far as another guest smoking outside, we have no control over that. We have smoking stations all around the property for our guests who smoke. Again, I apologize that you were not pleased with this stay, as it sounds like you have always been pleased in the past because you continue to choose us, and we thank you for that...We hope that you will choose us again seeing as how you know that these issues are not normal for our property. Again thank you for staying with us.