Not a good experience
Arrived at the hotel about 7pm on sunday 30th june ample car parking, booked in at reception and was told the restaurant is not open over the weekend and would have to find somewhere else to eat after... more
Arrived at the hotel about 7pm on sunday 30th june ample car parking, booked in at reception and was told the restaurant is not open over the weekend and would have to find somewhere else to eat after driving 400 miles to get there. I was told McDonalds was the nearest place and when i went on the app to find somewhere to eat everything seemed to be closed on sundays so had no choice but to use mcdonalds.
When we got back to the hotel we decided to have a beer, for a 330ml can of Heineken was €5.
But before that i was given a room and was amazed to find someone else using it, when i went down stairs to reception they were puzzled them remembered that the cleaning staff were using it and once they had finished showering we could have the room.
We obviously didnt like the idea of using a room that hadnt been re-cleaned so pressed for a different room, which we eventually got , but even then the sink leaked over the bathroom floor so had to go and get reception to get it fixed.
The TV worked and had 4 english news channels.
Also the air conditioning didnt work so room was hot,(gave up complaining by now)
Other than that the room was clean a bit small,bathroom small and the room had tea and coffee facilities but they only left enough stuff for one person bit daft as there were 2 using the room.
Would i stay again NO
The-Wish-Versailles, Equipe at Best Western The Wish Versailles, responded to this review
Dear Madam, dear Sir,
We are deeply sorry to read your mixed feedback.
The hotel restaurant is closed on Sunday evening, which is clearly indicated on our website. We are always happy to advise you on the best addresses nearby, but indeed, in France, it can be difficult to find a place to eat on Sunday evenings outside the major fast food chains.
We apologize for your room, there were obviously some misfires during your stay. We have brought all the teams together and made a point to ensure that this situation does not happen again.
We hope that your visits to the region have been a success and we remain at your entire disposal.
The Best Western The Wish Team
01 30 64 04 04