Best Western The Vine Hotel

We are a mature couple making the visit for the weekend entertainment at the Richmond Centre the hotel chosen so we could walk the shortcut path from the hotel to the venue. We were very pleasantly surprised by the hotel, the staff were fantastic so helpful,chatty and friendly both at reception and in the bar and restaurant. The food is excellent we had several meals at different times of the day,the menu choice is first class and is very good value for money.I would imagine it is very popular with locals wanting a quality meal out. My slight niggles were our room was up two flights of steps the second flight very awkward to negotiate especially for older visitors with luggage and bags though help would have been available i’m sure.This i accept is not easy to resolve being an old building but it might be good to make clear that certain rooms are only accessible by this difficult staircase. I also felt the hospitality tray was very minimal given the room price,a few more tea and coffee sachets and a couple of packs of biscuits would have been a nice touch. less

Arriving at hotel around 9.00pm at night there was still plenty of space in car park. Have been to this hotel five years ago. It has improved its appearance as there are no lifts as its a old property.The rooms have been upgraded with all modern amenities and very good wi-fi.It is a quiet hotel during the night to earn a good nights sleep as it is at the end of a drive way.The breakfast was as excellent just as it was the previous time, with a good selection. less

This is a lovely hotel: friendly and helpful staff, lovely grounds and rooms and great food. Thoroughly recommend it as a base from which to explore Skegness and Gibralter Point, which both have beautiful beaches and unspoilt coastline. less

Nice welcome back by some very busy staff. Excellent meals. But please can we have if we have to have any music different noise to BOOM BOOM while we are eating ? Apart from that we have no problems at all. And are already looking forward to returning when the weather is a little better less

went here for wifes birthday meal 4 of us all ate different foods everything was spot on cant wait to go again highly recommended staff also excellent very friendly food was lovely and hot the flavours were amazing less