Best Western The Inn at Buffalo Airport

4630 Genesee Street, Cheektowaga, New York, 14225-2408, United States
based on 900 reviews Trip Advisor Logo
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Best Western The Inn at Buffalo Airport

Discover this 100 smoke-ree Buffalo, New York hotel located minutes away from the Buffalo Niagara International Airport, the Buffalo Zoo and First Niagara Center (home of the NHL team Buffalo Sabres).

Located one mile away from Western New show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
4630 Genesee Street, Cheektowaga, New York, 14225-2408, United States

Reviews of Best Western The Inn at Buffalo Airport

Traveller Overview:
4.0 Rating: 900 reviews
Excellent 35%
Very Good 36%
Average 17%
Poor 5%
Terrible 5%
Rating

E H, wrote review 27/07/2021

AVERAGE FOR A BEST WESTERN

This is a typical Best Western hotel with average amenities and an okay breakfast with no hot items. This is a good location near the airport. There's a Denny's a short distance from the front entra... more

Owner Response
Guest Relations Manager, General Manager at Best Western The Inn at Buffalo Airport, responded to this review
Dear E H, First of, thank you for sharing your feedback and for the great comment about our location and although your overall visit was pleasant, we apologize for the difficulty you experienced with our breakfast service. We only offer limited breakfast options at this time during this uncertain situation. The health and safety of our guests and associates are our top priority. Your sincere feedback, including the comments about what we did right and areas where we can improve, helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.
Rating

sablehershey, wrote review 14/05/2021

Nice location & good for the $

Helpful front desk. Clean exterior & interior. Covid breakfast still, but they had a few options. Comfy bed. Internet worked fine. Not too noisy for being close to the airport. Staff were accommodati... more

Owner Response
Best Western At Buffalo Airport, Owner at Best Western The Inn at Buffalo Airport, responded to this review
We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do hope to see you again soon.
Rating

carrie2phillips, wrote review 14/03/2021

Buffalo

We where staying at the hotel because we where coming from Mexico then into Canada but needed to stay in a hotel in Buffalo while our Covid tests where being processed. The Manager, Cam, went far bey... more

Owner Response
Best Western At Buffalo Airport, Owner at Best Western The Inn at Buffalo Airport, responded to this review
hank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 7166318966. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

D5759TFsherryw, wrote review 31/12/2020

Great hotel

Friendly staff and clean rooms. I’ve been staying here about 2 months and I like it a lot. The manager Cam gave me a great deal on the price because I’ve been coming here so long. If I need anything I... more

Owner Response
Best Western At Buffalo Airport, Owner at Best Western The Inn at Buffalo Airport, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

H558NHedwardb, wrote review 12/11/2020

Refreshing place for a rest!

The value of this hotel was impressive. The room was beautiful and staff done everything possible to ensure my stay was pleasant. I just needed a rest and received that and more while staying here. ... more

Owner Response
Tina M, General Manager at Best Western The Inn at Buffalo Airport, responded to this review
Hi H558NHedwardb, Thank you so much for your kind words. I’m so pleased that you found us a convenient and pleasant place to stay. Thank you for your compliments to our staff and high standards of cleanliness and hospitality.We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon