Best Western Strathmore Inn

I was extremely disappointed in this stay. The night before I had stayed at a Best western in Calgary and they had a promotion on that if you stay in a best western 2 nights over a certain period of time, you earn a free night. After a long day in Calgary, I was headed home. Along the highway I was pretty tired and thought maybe I should take advantage of the second night and then earn a free night to use later. I arrived and asked the desk about the promotion and asked if it would apply. They said it would. I said I needed a 2 queen bed room for me and my kids. They indicated they had rooms. I went to get my kids and came back to check in. The desk lady offered us a "free upgrade" to a room that was supposed to be a suite. She said it was two queen beds and but the room is seperate into two rooms. Seemed great! We do the long check in process and I pay, NOW she tells me that i will get my voucher for the free night within a week, but it has to be used within 70 days. I was taken back by this as I have no plans to travel anytime soon, and one of the only reasons I chose to stop was due to this promotion. I was upset but tried as now we had been doing check in and what not for over 45 minutes. We go to room and it is small, old, dirty, and two double beds. My two teenage boys didnt come close to fitting together comfortably on one. This room was not at all close to the standards of best westerns I have stayed in before. Desk lady told me there is only one other room available and it is way back in the basement and even worse then the one she gave us. We decided to try make it work. The rooms heat/colling system is a disaster. Due to the wall, the heater and air conditioner is in one room, and the thermostat in in the other. So the room was either 3 degrees, or 40. Nothing in between. My kids kept waking up upset cause they were so cold and then way too hot. My room was so noisy from the fridge that rattled all night and the noise in hallway that didnt quit. I switched beds with them at 245 am. I couldnt beleive how inconsistant the heating was. We had two flimsy blankets for the 3 of us, no spares in closet. Needless to say, we paid a bunch of money to stop in a hotel and get no sleep. At 6 am, we decided to get the heck out of there. I told front desk staff my complaint, although they were nice, they said they could only give me $15 off my room rate. Whcih is better then nothing but they shouldnt be renting rooms like that out in the first place. We didnt even sleep. This hotel is not at all up to the best western standards I am used to and I will never return. I should have just kept driving, saved my money, and stayed in my bed which was just two hours down the road. less

Had to make an emergency trip to Strathmore from Abbotsford. Charged 3 hours extra After staying 3 nights cause my wife and I were tied up in a emergency family meeting and informed the front desk staff of this and we might be a little late. Asked for a late check out and said only way was to pay almost the full night rate. I’ve stayed in many MANY hotels and motels over the years due to work. But for this family emergency trip this actually had to be the worst hotel and experience I’ve ever had. Might have to Airbnb it before staying at this BW ever again and I’m suppose to be coming back to Strathmore for a week every month for the next 18 months due to this family situation. less

Room is very clean,(you can tell its fresh cleaned), beds is soft and comfy . Nice -helpful personal . Little bit noisy air conditioner . Breakfast good for this price . Good rate for room with breakfast . Over all good 4.5*. less

Was a great hotel. Very friendly people. Breakfast staff was especially awesome, front desk very friendly and helpful. Would definitely stay there again. Pool was a bit cold, but kids jumped in and had fun anyways! less

Better than fantastic. There are too many positives to list them all, but here goes: #1 The most comfortable Bed we slept on during Stampede, because it did not dawn on me too reserve rooms for Stampede we were had to search out a new room every night because Hotels were booked solid even in the surrounding communities of Calgary during Stampede, even as far out as Strathmore. We stayed in all of the other hotels in town and the Best Western is Light Years ahead of any other accommodations in Strathmore, or Okotoks. Beds were Kings and so Verry comfy. The Continental Breakfast is one of the best we have experienced in any hotel, anywhere. Fantastic! We stayed at Days Inn the first night, and the Days Inn breakfast was brutal. The staff at the Best Western is top notch in hospitality, helpful; got us a room overlooking the car. Everybody is so pleasant at the BW. Neither of us had stayed at a Best Western for many years, I am so jealous because I feel we have been missing out on this great Hotel experience. There is a cool railroad restaurant in the parking lot c/w a nice bar downstairs, a character bar and only 100 steps away. The room was only $13CAD more than Days Inn, but easily worth the money. I worked out of town my whole life, I am telling you this Hotel is a true hidden Gem with a pool. Loads of parking with a great staff. less