Best Western Sheridan Center

612 N Main, Sheridan, Wyoming, 82801-3633, United States
based on 1217 reviews Trip Advisor Logo
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Best Western Sheridan Center

Welcome to the Best Western Sheridan Center! The hotel is located at the base of the astonishing Big Horn Mountain Range in historic downtown Sheridan. This Sheridan, WY hotel offers comfortable rooms in a western mountain lodge theme. The Best Weste show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
612 N Main, Sheridan, Wyoming, 82801-3633, United States

Reviews of Best Western Sheridan Center

Traveller Overview:
3.5 Rating: 1217 reviews
Excellent 31%
Very Good 32%
Average 21%
Poor 7%
Terrible 6%
Rating

Rick K, wrote review 01/08/2021

Smelly and bad management.

First, our check-in was very slow. Desk clerk spent an inordinate amount of time just chatting with a customer while we waited to check in. I don't mean just a minute or two, it was a long frustrating... more

Owner Response
Guest Services, Guest Services / Front Office at Best Western Sheridan Center, responded to this review
Thank you for taking the time to review your recent stay with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will work with the desk team to ensure that we are processing our check-ins in a timely manner, and will share your comments regarding your experience with our Executive Housekeeper. We use our guest feedback for continued education and training, and valuable feedback like yours is how we continue to improve. I do hope to see you again in the future. Thanks again, Dan B, Front Desk Manager
Rating

billscherry, wrote review 24/07/2021

Stay in Sheridan WY

Hotel was nice, just make sure when you make a reservation that a handicap room is available if necessary, stairs to 2nd floor rooms are too steep for a handicap person to access. Have a nice lounge ... more

Owner Response
Guest Services, Guest Services / Front Office at Best Western Sheridan Center, responded to this review
Thank you for taking the time to review your recent stay with us. I always suggest our guests contact the hotel directly with any ground floor needs. This way we can make sure to assign rooms that will accommodate those special requests to the best of our abilities. I hope to see you again soon. Thanks again, Dan B, Front Desk Manager
Rating

nicoryanj82, wrote review 22/07/2021

Overpriced and Not Updated

It's an ok, older hotel that's way over priced. The staff is friendly enough, but they're still not servicing rooms. They say it's due to COVID, but not one employee was wearing a mask or social dista... more

Owner Response
Guest Services, Guest Services / Front Office at Best Western Sheridan Center, responded to this review
Thank you for taking the time to review your recent stay with us. I appreciate your kind comments regarding the staff. Unfortunately, we are unable to enter occupied guest rooms due to a shortage of staff. I do hope you will stay with us again in the future. Thanks again, Dan B, Front Desk Manager
Rating

paintgirlchgo, wrote review 21/07/2021

Conveniently Located

Room was comfortable, quiet and clean. Located blocks from historic downtown -- walking distance. Staff was friendly. Parking is tight, but do-able, with a 3/4 ton pick-up. Had some small issues w... more

Owner Response
Guest Services, Guest Services / Front Office at Best Western Sheridan Center, responded to this review
Thank you for taking the time to review your recent stay with us! I appreciate your kind comments regarding the cleanliness, location, and the staff. I hope to see you again soon. Thanks again, Dan B, Front Desk Manager
Rating

3boyllamamama, wrote review 19/07/2021

Great stop on way to Yellowstone!

Great stop on the way to Yellowstone Pros-big spacious room with bunk beds for our family of 5 My boys loved the indoor pool, perfect after a long drive They had a bunch of microwaves in the hallway... more

Owner Response
Guest Services, Guest Services / Front Office at Best Western Sheridan Center, responded to this review
Thank you for taking the time to review your recent stay with us! I appreciate your kind comments regarding the room, the pool, and the amenities. I do hope the rest of your trip was wonderful, and I hope to see you all again soon! Thanks again, Dan B, Front Desk Manager