We decided not to cook Christmas dinner this year and leave it all to the professionals..... how wrong could we be!
Our family of three, Myself, my partner Jackie, our son Ethan and my partners parents booked a table at the above 4/5 weeks ago, £55 per head, not overly expensive for the setting we thought.
Its actually the first time in my life (53) I have went out for Christmas dinner and I can totally assure anyone reading this that it will be the last.
What a shambles, we arrived half an hour early thinking we would enjoy a pre dinner drink, NO... only one small bar open with nobody serving!!
10-15 minutes later we eventually get our drink and at that point we were told we can go and sit at our table... fine we think, NO!
We were shown down the stairs into a large brightly lit room with probably 2-300 people where our table for FIVE was waiting for us.... around 10 steps from the foot of the stairs and almost right at the Kitchen service door...PERFECT!
THE TABLE!! Obviously crammed in at the last minute (bearing in mind we had booked weeks ago) FIVE in our party being sitted at a very small table that would barely fit FOUR, two on each side and one on the end, all fully equipped for every eventuality.... enough knives, forks and spoons for 4 courses, 5 wine glasses, 5 water glasses, water jug, 5 cups, 5 saucers (NO TEASPOONS) 5 side plates with 5 knives, milk jug, sugar bowl, salt and pepper (our salt was empty) 5 crackers.....oh and they WERE crackers indeed, no expense spared!!!! Inside 5 crackers were 3 sets of plastic shiny golf tees and 1 dice in the other two, between the 5 crackers there was the same joke in 3 and the same joke in the other 2... like I said, they were CRACKERS!
Within a few minutes of being seated our waiter arrived with the menu, we had to pick all courses there and then from one A4 sheet of paper which he held on to... obviously there was no room on the table for individual menu's! No wine was offered at any point of the meal... again probably because there was no where to put it on the table... I really wish I had taken my phone for a pic!
Starters arrive fairly quick for three, none for myself and Ethan, we went straight to the soup which arrived at the same time... fine. Jackies dad was having the starter and soup which we eventually managed to get when everyone else was sitting finished theirs!
Main course, two pieces of turkey and one round of sausage meat in gravy, one pig in blanket and one small piece of bacon filled with greenbeans, the veg was pretty sparse (3 sprouts and a few carrot battens) and only 3 small roast tatties.
NO mashed tatties, NO stuffing, NO bread sauce, NO parsnips, allthough I could go on, these are things I would normally associate with a traditional Christmas dinner ?
At some point we had asked for more drinks.... and then we asked again.... and for a third time we asked and yes we finally got our SECOND drink in almost 2 hours.... wasn't much point going to the bar as there was no one serving most of the time!
Sweets arrived and then the tea's/coffees ( I stirred my coffee with a knife) we finished quickly and left.
What can I say... It was without a doubt THE worst Christmas meal I have ever had, THE worst Christmas experience I have ever had which all took place in a very dismal hall with NO atmosphere, NO background music, NO Christmas tree that I could see and to top it all, it cost £300 with the two drinks each that we eventually managed to get !!!
It appeared to be totally under staffed with NO management in sight
Thanks BEST WESTERN Scores Hotel, we wont be back. less