Best Western Scores Hotel

A small sign on the pavement outside the hotel advertised the set price two or three course lunch. Not bold enough to attract the many tourists walking up from the Old Course Clubhouse. The result a nearly empty restaurant with lovely views out to the West Sands, in St Andrews. Always quality food served here so the management are missing out on passing trade. Service was a bit slow, but that might be down to staff who are needing the buzz of more customers, instead of standing around waiting for business. less

Went with my elderly parents - the staff were amazing, hotel was fantastic and the location fantastic - views stunning ! I would highly recommended this hotel especially for the elderly and golfer ! Best Western hotels are amazing less

First, the location: couldn't be better! Amenities: quite good. Our (golf buddy and me) room was spacious, comfortable with a fine view of the water and of the links. Very good breakfast. dinner in the restaurant was fine; not creative but okay. Service: poor. The bathroom fan did not run, We reported that defect just after checking in for a four night stay. When we checked out it still did not work. Then the bath light switch stopped working, but I fixed that myself. Now here's the big issue, still not resolved eight days after checking out. We checked out on a Friday to go to Edinburgh. When I checked in to the Edinburgh hotel I discovered to my horror that I had forgotten to clear the closet/wardrobe of shirts and trousers. I called the hotel, asked if my clothes had been retrieved (not) and asked that they be collected and readied for mailing to me. I further asked that I receive a confirming email . No email. After my return to the US I waited a few more days with no word from the hotel, then called reception. Apparently my clothes were still in the room, since I was then assured that they would be collected by housekeeping the next morning! It is now several more days later and I've still heard nothing. I may never see those clothes again. Summary: excellent location; nice room; very good breakfast; okay dinner; nice bar; but housekeeping, maintenance, reception, responsiveness in need of vast improvement. less

Brought a family group and had a variety of rooms - two that overlooked the beach, one family room that was huge and a twin - not so good as it overlooked the back roof. Overall we were very happy as the windows opened and there were fans in the rooms to help cool us off. It was very warm!! The beds were comfortable and the breakfast was very good - very accommodating staff. One afternoon we stayed in the pub for hours and ended up having dinner upstairs in the restaurant - all delicious and comfortable. This is a traditional style hotel, very homey with a view of the sands and the Royal and Ancient - we loved it! They do have an elevator but some rooms are only accessible up some stairs. Parking is a challenge as they have a small lot behind the hotel - we just parked along the street in front. Walking distance to the center of town. less

Had a fantastic meal here with my husband and young son. The staff were very efficient and friendly. Certainly made us feel at home. We had the fish and chips and a dessert fairly priced and the portion was very generous. Tasted absolutely beautiful. Would definitely recommend best western scores hotel . Met all our needs and more. And with an absolute stunning view to enjoy whilst having your dinner. Will definitely be returning.xx less