if you are not here for golf
28/04/2019 Stillholidaying, Edinburgh, United Kingdom
The views from the hotel cant be argued with and its location is ideal for those visiting the home of golf, however if you are here for a break with friends in terms of value for money and experience ... more
The views from the hotel cant be argued with and its location is ideal for those visiting the home of golf, however if you are here for a break with friends in terms of value for money and experience there are other hotels or B&Bs in St Andrews which will provide a much better experience for the money.
Staff were not entirely hospitable from the outset and we felt we were putting them out by asking if we could leave our bags somewhere safe as we had arrived an hour before check in (the bags were eventually left next to the stairs and no one checked with us when we picked them up).
The rooms we had were tired and small on the third floor and ours smelled of what i can only describe as cheap toilet spray which lingered for the stay. The bed was small and uncomfortable the toilet cistern took an age to fill and was very noisy during the night and the shower was nothing more than a trickle. Very tired rooms.
The breakfast was dissapointing having to ask for bread for toast, bowls for cereal and then after 10 mins we had to ask for tea and coffee. To top it off the scottish breakfast tasted like it had been microwaved . But seemingly we were lucky to even get breakfast as the day before had been a disaster....
The hotel needs major investment but you get the impression that the attitude from the management team is "why bother when you have a captive audience willing to pay for the location" less
bwscoresstandrews, Manager at Best Western Scores Hotel, responded to this review
I am sorry you were disappointed during your stay, you don't appear to have raised any of the issues mentioned with our team during your stay which meant we could not try to address any problems.