Best Western Premier Herald Square

We booked a twin bed sharing room in this hotel for 3 nights. The location is very accessible just a short walk from Macy's Main store, Empire state building and times square. Staff were generally friendly and accommodating, Welcome drinks served upon arrival. Lobby is small but well laid out and well lit. Hot water and juice available near the elevator. Upon reaching our room which is situated at the 11th floor, it is neat but a bit snug for 4 persons. Bed is comfortable and no unpleasant smell in the room. The Toilet and bath is small as well but clean, soap and shampoo were provided as complimentary. We avail breakfast for 4 and it is acceptable and nothing really special. Breakfast is located in C floor, just a tip to be there early as the dining room is small with limited capacity. Overall it was a pleasant stay and budget friendly as well. Hotel is recommended for tourist less

This hotel is a bargain for Midtown. It is clean, the bedding was great and it was convenient. Don't let your bias about the Best Western brand negatively influence your decision to stay here. My peers stayed at a nearby "big brand" hotel and were not nearly as satisfied with their experience as I was with mine. less

The staff, hotel facilities, pricing and location were perfect. Nothing was too much trouble. If you want to be close to the action and also quieter during sleep hours the BWP at Herald Square is the place to be. less

Just returned from a few days in New York. We stayed at the Best Western Premier and cannot rate it highly enough. the reception staff were very helpful and extremely pleasant nothing was too much trouble. The Ayman and his staff in the breakfast area, are so helpful and the breakfast set us up for the day, hot and varied choices, an added bonus to this hotel, breakfast area kept clean and tidy. The rooms we had a beautiful king size bed which was divine, both my husband and I had great sleeps on all the days we were there and so did my son and his partner, the bathroom was good with a lovely walk in shower, towels changed every day, toiletries supplied which was nice, even though we did not need to use them. Room was cleaned every day. This hotel is set in a great location, to most of the sites, especially handy when you have been shopping in Macy’s and can quickly get back to the hotel to dump your bags and then go out and start again. I thoroughly recommend this hotel to anyone who is thinking of going to New York, if I ever go back again I will definitely be booking the Best Western again. Another added bonus they have a very nice bar with once again pleasant staff. A big thank you to all the staff at the Best Western for making our stay a very enjoyable one. less

This Best Western was conveniently located in Herald Square, between 5th and 6th Avenues. There is a subway station nearby, but it's was not an exceptionally long walk to Rockefeller Center or Times Square. It is in a commercial area, so it can get a bit noisy, but the hotel provided ear plugs, which we did not use, so the noise was manageable. We enjoyed our stay and appreciated the location. The rooms are compact, but clean and the bathroom was updated and clean. Our room did not have a bathtub, but the shower was a comfortable size. less