Best Western Premier Herald Square

50 W 36th Street, New York, New York, 10018-8029, United States
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Best Western Premier Herald Square

Situated in the heart of Manhattan, Best Western Premier Herald Square is an ideal choice for business and leisure travelers. Our New York, NY hotel offers a truly refined atmosphere with superior comfort and service. Sleep peacefully on a plush bed show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
50 W 36th Street, New York, New York, 10018-8029, United States

Reviews of Best Western Premier Herald Square

Traveller Overview:
4.5 Rating: 2752 reviews
Excellent 58%
Very Good 32%
Average 6%
Poor 1%
Terrible 0%
Rating

princessxc, wrote review 09/08/2022

Great hotel family oriented and great hospitality. Gehad answered all my questions and was very helpful.

My stay was wonderful very nice hotel. The hotel is very clean. Gehad made sure my family and I got all the services and helped we need. All the staff worked well together. If you in town this is a g... more

Rating

Jack2233isMe, wrote review 09/08/2022

Review

Decent price for living in the city. Room is clean. Shower is good. Front table clerks Laura and Gehad are very friendly. Solved any questions I had during the staying. Feel free to talk to them and t... more

Rating

60avac, wrote review 03/08/2022

Great Value at Excellent Location

I have just returned from a four night business/pleasure visit to the World’s Best city. I wanted to visit the Jean Michel Basquiat exhibition and the Metropolitan and the International Center of Pho... more

Owner Response
Guest Relations Manager, General Manager at Best Western Premier Herald Square, responded to this review
Hi 60avac, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities and location were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We will share your great review with our staff, especially Sergio, Touhade, Robert, and Gahoud and we hope to see you again soon.
Rating

jb19692022, wrote review 02/08/2022

Hidden Gem!

What a great little hotel centrally located in Mid-town Manhattan that is convenient, well staffed and a price that can't be beat. Only two blocks from the Empire State building, you'll find yourself ... more

Owner Response
Guest Relations Manager, General Manager at Best Western Premier Herald Square, responded to this review
Hi jb19692022, I can't begin to tell you how much we enjoyed reading this review and thank you for leaving your five star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, convenient, and hospitable experience. Our management is always happy to serve you and we can't wait to see you again!
Rating

AuroraMelendez, wrote review 31/07/2022

Friendly & helpful staff!!

The staff is very nice & accommodating!!! They always have fresh lemon water which is great on a hot day. There’s a bar there as well. Gihaad is also very nice. She always asks me how I’m doing & alwa... more

Owner Response
Guest Relations Manager, General Manager at Best Western Premier Herald Square, responded to this review
Hi AuroraMelendez, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests and to know that we have accomplished such a goal gives us great joy. We will share your awesome review to our staff especially with Gihaad and we look forward to your next visit.

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