Wonderful Staff and Cozy Rooms
Don't expect the largest rooms, but do expect clean ones coupled with outstanding service. Every morning, a full breakfast is served, and free tea and fresh coffee are available in the lobby. We did... more
Don't expect the largest rooms, but do expect clean ones coupled with outstanding service. Every morning, a full breakfast is served, and free tea and fresh coffee are available in the lobby. We didn't drink in the lounge/bar of the hotel, but we talked to others who found the atmosphere friendly and inviting.
Our most pleasant experiences involved the staff: housekeeping supplied us with items we forgot or needed more of; the breakfast crew served up a pleasant good morning, and the front desk accomodated us when we forgot to check-out (because you Will sleep well) and arranged for another room at reasonable rates when we extended our stay. Thanks to all of you!
Finally, if you like to city walk, this hotel is in the center of Manhattan. You are close to subway and buses (use Moovit to navigate your route). And get out and walk! The greatest way to see the city. Central park is about 3.5 miles with stops at the Met and other museums, and Greenwich is about the same with a slight detour through Times Square. less
Mustafah S, General Manager at Best Western Premier Herald Square, responded to this review
We are thrilled to have you at the Best Western Premier Herald Square. I’m glad you had such an enjoyable experience from our quality service to delicious breakfast. Thank you for writing such a thorough review, it sounds like you had a great vacation and we look forward to seeing you in the future!