Best Western Premier Ashton Suites-Willowbrook

7495 W Greens Road, Houston, Texas, 77064, United States
based on 202 reviews Trip Advisor Logo
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Best Western Premier Ashton Suites-Willowbrook

Welcome to the Best Western Premier Ashton Suites-Willowbrook located in the Willowbrook area of Houston Texas where the best dining and shopping are just minutes away. Our 100 non-smoking hotel is the newest in the Willowbrook area of Houston and i show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
7495 W Greens Road, Houston, Texas, 77064, United States

Reviews of Best Western Premier Ashton Suites-Willowbrook

Traveller Overview:
4.5 Rating: 202 reviews
Excellent 76%
Very Good 14%
Average 2%
Poor 2%
Terrible 3%
Rating

Meekeng, wrote review 27/07/2021

Location, Location, Location! The Friggen Mall is 1-2 Blocks Away!

Hotel staff was friendly, helpful and understanding. Nice lobby, outside pool area Larger Pool so kids liked that. Parking lot was patroled by local police regularly so that was anxiety busterPleanty ... more

Rating

Practicalmatters, wrote review 03/07/2021

Terrible, rude service. No hospitality

While the hotel is new, the service was terrible. During check-in, the manager charged us an extra charge to our minor son who was staying in the room with us. Expedia said Best Western should not hav... more

Owner Response
Best Western Willowbrook Sales, General Manager at Best Western Premier Ashton Suites-Willowbrook, responded to this review
Thank you for your review please allow us to response here. As we informed you 10 days prior to check in to update correct number of guest staying in the room because our price change by number of people on reservation but you have not updated correct information. Your reservation was made only for two people but you have brought more people than registered guest. Expedia has not told anything about to not charge for additional guest and if you have any documents from them please provide us.. Please make a reservation with correct number of people so you don't have to make any fake review. Thank you.
Rating

davidsmith771, wrote review 27/04/2021

Travel

It was nice and clean and we have enjoyed our stay. lot of restaurant and shopping option near by. This was our first time to Houston and we like it. We will stay back if we going to come back to Hous... more

Rating

Tiffany R, wrote review 20/03/2021

Amazing value for an amazing hotel

This is a fabulous luxury hotel at a budget price. Very spacious rooms, near lots of dining and shopping. Excellent guest service. The only downfall at all was the proximity to the gentleman's club ac... more

Rating

Bretexas3342, wrote review 18/03/2021

VERY NICE HOTEL....

Love staying @ this hotel, rooms are very nice & clean, good location, close to restaurants, mall, & grocery store...w/ the exception of noise from disrespectful, insensitive loud guest my experience ... more