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Best Western Premier Alsterkrug Hotel

4 Star

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The Best Western Premier Alsterkrug Hotel Hamburg is situated in the green area of Hamburg between the airport and city centre. This first class hotel with a high level of personal service is completely renovated. It is close to the beautiful river Alster and the Eppendorfer Fen. We are convenient to recreation, nightlife and musicals as well as several corporate locations. A number of wonderful restaurants are located just nearby. Enjoy the warm Mediterranean atmosphere everywhere in the hotel. Dine at our two restaurants or in our idyllic garden restaurant. A bar and six beautiful conference rooms which will accommodate up to 50 people are waiting for you. Tea and coffee making facilities, Wi-Fi or bellboy service are only a few of the amenities for our guests. Experience our spacious SPA on over 300sqm; with a Finnish sauna, soft sauna and steam bath, wellness-showers and ice fountain. A large SPA lounge and a peaceful relaxation area with heated loungers finalize our new offer. The fitness area with high-quality cardio equipment from Life Fitness offers the ideal space for your daily workout. The use of all alsterSPA facilities is included in the room rate for our hotel guests. For conferences the hotel offers six conference and event rooms which accommodate up to 50 persons. Our team provides you the ideal conditions for a successful conference or event. You may also use our free of charge wireless LAN.

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Alsterkrugchaussee 277
4 Star


Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00


Location and Attractions

Getting there.

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Alsterkrugchaussee 277

What's nearby?


  • 63 kilometer(s) from Lüneburg

  • 0.1 kilometer(s) from Marseille Kliniken AG

  • 65 kilometer(s) from Lübeck

  • 0.5 kilometer(s) from Comline

  • 19 kilometer(s) from Wedel

  • 0.5 kilometer(s) from DHL

  • 48 kilometer(s) from Itzehohe

  • 0.5 kilometer(s) from Hamburger Medienhaus

  • 53 kilometer(s) from Bad Oldesloe

  • 1 kilometer(s) from Philips Medizin Systeme, GMBH

  • 58 kilometer(s) from Neumünster

  • 1 kilometer(s) from Airbus Industries

  • 55 kilometer(s) from Stade

  • 1 kilometer(s) from Lufthansa Technik

  • 32 kilometer(s) from Seevetal

  • 2 kilometer(s) from Shell & Dea

  • 47 kilometer(s) from Buchholz

  • 2 kilometer(s) from Conoco

  • 40 kilometer(s) from Buxtehude

  • 2 kilometer(s) from Philips

  • 2 kilometer(s) from HEW AG

  • 2 kilometer(s) from Telekom

  • 2 kilometer(s) from Siemens

  • 2 kilometer(s) from ESSO AG Comline AG

  • 2 kilometer(s) from FIAT AG

  • 2 kilometer(s) from Hamburg Mannheimer AG

  • 2 kilometer(s) from Deutsche Post AG

  • 2.5 kilometer(s) from Tchibo

  • 2.5 kilometer(s) from Hewlett Packard

  • 2.5 kilometer(s) from City North, The business district with companies like Esso, BP, DEA, Edeka, and IBM

  • 3 kilometer(s) from BASF

  • 3 kilometer(s) from Beiersdorf AG

  • 5 kilometer(s) from ABB

  • 12 kilometer(s) from Ethicon

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40


TripAdvisor Traveller Rating: Rating: Based on 435 traveller reviews
Rating: 5 221
Rating: 4 171
Rating: 3 33
Rating: 2 4
Rating: 1 6

Awesome experience

09/11/2019 KiranP8615, Pune, India

Go ahead and book your stay here to get best experience of hospitallity in Hamburg. You will experience a professional staff working together to give you best exp. Also you get complimentary bus pass... more

Owner Response
schoenmathias, Manager at Best Western Premier Alsterkrug Hotel, responded to this review
Thank you very much for your great review. We are happy, that you enjoyed your stay with us. We wish you a nice week and hope to welcome you back again. With best regards, Your Alsterkrug Team

Excellent service

10/06/2019 FarAway67252800905, Bristol, United Kingdom

All the hotel staff were extremely helpful and nothing was too much trouble. The restaurant staff were all very friendly and helpful especially Jan behind the bar. Amenities were sufficient although I... more

Owner Response
schoenmathias, Director of Sales at Best Western Premier Alsterkrug Hotel, responded to this review
Thank you very much for your feedback. We are glad you enjoyed your stay with us. We will forward your great comments to our colleagues. Hope to welcome you again soon. With best regards, Your Alsterkrug Team

Totally awesome

09/06/2019 Fraservalleymom,

This hotel in a lovely leafy area of Hamburg is perfect. Includes a pass for the transit which we used extensively. There is a lovely terrace that is open weather permitting and the food is excellent.... more

Owner Response
schoenmathias, Director of Sales at Best Western Premier Alsterkrug Hotel, responded to this review
Thank you very much for your great review. We are happy, you and your family enjoyed your stay with us. Come and visit us soon again. With best regards, Your Alsterkrug Team

Ripped off!!!! Beware!

12/04/2019 YetiNJ, Princeton, New Jersey

First off, I am a Lifetime titanium Marriott member with extensive travel and this never has happened to me. This hotel overcharged me by 2 nights (~$300) and is refusing to refund me this incorrect ... more

Owner Response
schoenmathias, Verkaufsleiter at Best Western Premier Alsterkrug Hotel, responded to this review
Dear YetiNJ Thank you for your feedback about your last stay at our property. We would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide superior customer service. Depending on the ratetype you booked it is not always possible to cancel the booking after the day of arrival and get a full refund. We would appreciate if you contact our booking channel or travel agent in order to clarify the payment issue. We are sure, we find a solution. Best regards from Hamburg Your Alsterkrug Team.

Hotel overbooked with paid reservations

25/10/2018 OrcaPraia, Funchal, Portugal

Very strange When you pay your Rooms and one of them does not exist but already paid via Booking.com. After a long day working 300 km away and driving trough the night this was our “gift” at 22:30. Af... more