Best Western Port Clinton

1734 E Perry Street, Port Clinton, Ohio, 43452-1426, United States
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Best Western Port Clinton

Port Clinton endless opportunity of fun and relaxation. Summer Lake Erie Island activities. State parks, boating, fishing, jet skis, beaches, island Hopping Kelleys Island, Put-In-Bay, Middle Bass Island. Spring bird watching, Walleye Festival, winte show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1734 E Perry Street, Port Clinton, Ohio, 43452-1426, United States

Reviews of Best Western Port Clinton

Traveller Overview:
3.5 Rating: 342 reviews
Excellent 23%
Very Good 35%
Average 21%
Poor 11%
Terrible 6%
Rating

keet711, wrote review 25/08/2020

Not a bad place

Room was clean and not a bad place at all. Stayed on a Friday night and thought it was too pricey - $173 . Staff was very helpful and friendly though. Coffee in lobby and microwave and safe in room. T... more

Rating

264GregM, wrote review 30/07/2020

AR

Family visit two rooms two nights. First room reaked of cigarette smoke, tried second room not much better. Third room was acceptable but still with odd smell. Second room had some mold on ceiling and... more

Owner Response
Joey Allen, General Manager at Best Western Port Clinton, responded to this review
Thank you for the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I can assure these issues are not typical at our property, and they will be taken care of. Thank you for the feedback. We value all feedback as to make adjustments and changes to our property to provide our guests with stellar customer service and an enjoyable stay. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at the hotel. Cordially, Management
Rating

ZionTraveler, wrote review 25/07/2020

Nice little hotel

Clean rooms, nice staff, overall a great experience. Not right on the water but if you are looking for a great hotel with a better price point, this is the place! Also close to lots of restaurants a... more

Owner Response
Joey Allen, General Manager at Best Western Port Clinton, responded to this review
Thank you for writing a review regarding our property. I want to personally thank you for the kind words and appreciation about the staff and cleanliness. This has been a very difficult year to navigate through. It was wonderful having you stay with us and I know for a fact myself and the staff would love to have you stay with us again. If you ever need anything or would like any special request for a future stay please feel free to call me anytime at the hotel. Warm Regards, Joey Allen General Manager
Rating

Cthorntonerb, wrote review 13/07/2020

Should have stayed home

The staff we encountered were nice and friendly. However the beds are terrible, the carpet in our room was so dirty out feet were black after a shower so we wore flip flops the entire time. The pool d... more

Owner Response
Joey Allen, General Manager at Best Western Port Clinton, responded to this review
Thank you for the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I can assure these issues are not typical at our property, and they will be taken care of. Thank you for the feedback. We value all feedback as to make adjustments and changes to our property to provide our guests with stellar customer service and an enjoyable stay. The outdoor pool during the peak of Mayfly season is a daunting task to keep clean and the staff here is working tirelessly taking extra precautions during this global pandemic to ensure a safe and healthy stay for everyone. Mayfly swarms and wind off the lake can be very unpredictable. It can dirty up a clean pool in minutes. Had you of came to the front desk to mention it to a staff member I can assure you someone happily would of taken care of it for you right away. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at the hotel. Warm Regards, Management
Rating

funfamily53449, wrote review 07/07/2020

One Day getaway

We were a little nervous pulling in as the exterior needs a little updating, pool is pretty small. Lobby was clean and staff very friendly. We stayed in the room with 3 double beds and wow what a ga... more

Owner Response
Joey Allen, General Manager at Best Western Port Clinton, responded to this review
Thank you for your review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of myself and my staff we greatly appreciate the kind words. We hope you will come back and see us again soon. Thank you again for taking the time to review our property. We appreciate your loyalty to our brand. Cordially, Joey Allen General Manager