Best Western Plus Zion West Hotel

44 W 500 N, La Verkin, Utah, 84745, United States
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Best Western Plus Zion West Hotel

Searching for hotels near Zion National Park? Travelers have hit the jackpot with this comfortable property thats also accessible to both Bryce Canyon National Park, the Red Cliffs Conservation Area, Cedar Breaks National Monument & Brian Head Ski to show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
44 W 500 N, La Verkin, Utah, 84745, United States

Reviews of Best Western Plus Zion West Hotel

Traveller Overview:
4.5 Rating: 836 reviews
Excellent 61%
Very Good 25%
Average 6%
Poor 3%
Terrible 3%
Rating

blakearnold0, wrote review 30/03/2021

None of the staff are wearing masks

Staying at the tail end of March. Signs all over the place asking guests to wear masks. I’ve met two front desk employees and three housekeeping staff so far - none of them are wearing masks. If they ... more

Owner Response
Kumar Ram, General Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Kumar Ram Guest Relations Best Western Plus Zion West Hotel
Rating

Bruce A, wrote review 24/03/2021

Noisy and hot tub broken

The north west rooms are adjacent to a very noisy rumbling pool pump that vibrates the whole area and runs all night long. The hot tub was broken as well and front desk manager shrugged "nothing I ca... more

Owner Response
Kumar Ram, General Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Kumar Ram Guest Relations Best Western Plus Zion West Hotel
Rating

natetalbot, wrote review 13/01/2021

business trip

great place to stay and very friendly staff. would stay here again for sure. was very relaxing and made for a quiet stay. great surrounding area. and is close to zions with easy access there. very ... more

Owner Response
Kumar Ram, General Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Guest, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Kumar Ram Guest Relations Best Western Plus Zion West Hotel
Rating

Juliaaa97, wrote review 26/11/2020

Best Western Pre-Thanksgiving Getaway

We had a very clean suite with a jetted tub in the master suite, loved the separation of the common room or guest room with the main. Stayed here whiles we wanted to go to Zion which was an easy and c... more

Owner Response
Kumar Ram, General Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Guest, We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area. Thank you Kumar Ram General Manager
Rating

Vacation08689399418, wrote review 24/11/2020

All is bad

Sheets were all balled up not soft. We had to move rooms do to the super noisy kids we were put next to in a semi empty hotel. The breakfast was very minimal almost gone by 8am it was offered 7-9a. St... more

Owner Response
Kumar Ram, General Manager at Best Western Plus Zion West Hotel, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Kumar Ram Guest Relations Best Western Plus Zion West Hotel