Best Western Plus Waynesboro Inn & Suites Conference Center

109 Apple Tree Ln, Waynesboro, Virginia, 22980-7481, United States
based on 873 reviews Trip Advisor Logo
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Best Western Plus Waynesboro Inn & Suites Conference Center

Welcome to Best Western Plus Waynesboro Inn & Suites Conference Center!

Our award-winning Waynesboro, Virginia hotel has been voted the valleys favorite for four years!

Guests at our Waynesboro hotel enjoy everything the region has
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
109 Apple Tree Ln, Waynesboro, Virginia, 22980-7481, United States

Reviews of Best Western Plus Waynesboro Inn & Suites Conference Center

Traveller Overview:
4.5 Rating: 873 reviews
Excellent 55%
Very Good 28%
Average 8%
Poor 4%
Terrible 2%
Rating

CMCPhiladelphia_PA, wrote review 04/05/2021

OK. Could have been cleaner.

With hotels not really operating at full capacity I would have expected this hotel to be cleaner. Lots of dust and dirt in the room. Internal stairs were disgusting. Would have expected more from a... more

Owner Response
BWDI HotelOwner, Owner at Best Western Plus Waynesboro Inn & Suites Conference Center, responded to this review
Thank you for taking the time to share your recent experience. I apologize that your time with us did not meet your expectations. Please know that we will be utilizing your feedback to provide a superior experience for you and our other guests in the future. We hope to welcome you back soon.
Rating

jennac3511, wrote review 09/03/2021

Just okay

My husband and I stayed here 1 night and it was okay. I normally book online but we decided last minute to stop here. When I walked in to get a room the kid at the desk quoted me $160 for the only 3 r... more

Owner Response
BWDI HotelOwner, Owner at Best Western Plus Waynesboro Inn & Suites Conference Center, responded to this review
Thank you for taking the time to review your recent stay. We're pleased to hear that you enjoyed our double pillowtop mattresses and our large rooms! However, it looks like we fell short of your expectations in some other areas. We apologize for that, but appreciate your feedback. We will be utilizing your comments to ensure a superior experience for you and our other guests in the future. We hope to welcome you back again soon!
Rating

T3799TBkareng, wrote review 07/02/2021

Clean & Comfortable- Stay here!

Stayed before and will continue to stay here when in the area. Clean, comfortable, spacious rooms with frig and microwave. You can walk next door to a Cracker Barrell. They did not have a regular brea... more

Owner Response
BWDI HotelOwner, Owner at Best Western Plus Waynesboro Inn & Suites Conference Center, responded to this review
Thank you for reviewing your recent stay and sharing your wonderful experience! We're pleased that you enjoyed our breakfast. We have worked hard to provide a breakfast that is safe for our guests, while still providing a variety of options. We look forward to welcoming you back on your next travels to our area!
Rating

terriowens, wrote review 03/02/2021

Stay at Best Western

Excellent stay, very comfortable and loved that our fur babies were welcome. The Covid restrictions were clearly posted and even though we had to have a "bag" breakfast, it was still fresh and good! L... more

Owner Response
BWDI HotelOwner, Owner at Best Western Plus Waynesboro Inn & Suites Conference Center, responded to this review
Thank you for sharing your great experience! We're pleased that your fur babies enjoyed their stay as well. We look forward to welcoming you all back soon!
Rating

k080565, wrote review 27/01/2021

Management out to Lunch/breakfast

Front desk, clerks excellent as always. Rooms amenities, you get what you pay for. Breakfast buffet, a health hazard. (Breakfast biscuits were molded on the inside, we discovered on day two after two ... more

Owner Response
BWDI HotelOwner, Owner at Best Western Plus Waynesboro Inn & Suites Conference Center, responded to this review
On behalf of our entire team, I would like to apologize again for your experience. As you know, we were unable to ascertain the cause of the slight discoloration of the biscuit, but our staff disposed of any product that could have been compromised. I also apologize that one of your guestrooms did not receive service on one morning of your stay. That was an oversight that was unacceptable, and our staff rectified that for you once you notified us. While current events have altered our protocols for allowing our Housekeepers into an occupied room, that in no way means that they are on a hiatus. I assure you that our Housekeeping staff is working hard every day to provide a clean, safe environment for all of our guests. We hope that you will consider staying with us in the future so that we have the opportunity to exceed your expectations.