Best Western Plus Suites Hotel

5005 W Century Boulevard, Inglewood, California, 90304-1228, United States
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Best Western Plus Suites Hotel

Enjoy convenient access to Los Angeles International Airport, Universal Studios and Hollywood Walk of Fame while discovering great amenities and service at this hotel in Los Angeles, offering free airport shuttle service and free deluxe breakfast. Th show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Plus Suites Hotel

Traveller Overview:
4.0 Rating: 1375 reviews
Excellent 35%
Very Good 42%
Average 14%
Poor 4%
Terrible 3%
Rating

GenesisCL, wrote review 28/11/2019

Shuttle service unreliable

We stayed here during an overnight layover near LAX. For that purpose, it works just fine. Rooms are clean and simple. Included breakfast was decent. My main concern about this hotel is that the shutt... more

Owner Response
bestwesternInglewood, Hotel Manager at Best Western Plus Suites Hotel, responded to this review
Dear Valued Guest, Thanks for your stay at the Best Western Plus Suites Hotel. We are very much concerned with your feedback. Our apologies for the bad experience due to the delay caused by the shuttle service. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve the shuttle services on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
Rating

raelenemckenzie, wrote review 27/11/2019

Double dipping

I was charged twice for my accommodation and when I queried this the next morning was told this was standard procedure and I could expect the reversal of duplication within 21 days. Great when you hav... more

Owner Response
bestwesternInglewood, Hotel Manager at Best Western Plus Suites Hotel, responded to this review
Hello Esteemed Guest, We are extremely disappointed to see your comments. This is an unusual incidence and our apologies. We will check this with the concerned people and take actions for the closure of the grievance as well as prevention from repetition. Request your understanding and support. Sincerely, Hotel Manager.
Rating

Janet O, wrote review 24/11/2019

vacation

Very nice area for arriving or departing from LAX, hotel vas clean and parking was a little tight small parking not great if you have a large vehicle. HOtel staff was very freindly and accomadating.... more

Owner Response
bestwesternInglewood, Hotel Manager at Best Western Plus Suites Hotel, responded to this review
Hello Janet, Thank you for your stay at the Best Western Plus Suites Hotel and for sharing your review with us. It was our pleasure to have you as our guest in our hotel. and happy to hear that you enjoyed the stay. Nice to hear the comments about our staff! It motivates us to work harder to provide better services! It would be an honor if we could have another chance to serve you again with better service. We look forward to seeing you again. Sincerely, Hotel Manager
Rating

FrankinMT, wrote review 20/11/2019

close to the airport

I chose this location because it was close to the airport(about a 20 minute ride) with a free shuttle. The wait for the shuttle was longer than I would have liked. The property is clean inside and sta... more

Owner Response
bestwesternInglewood, Hotel Manager at Best Western Plus Suites Hotel, responded to this review
Hello Frankin, Thanks for your stay at the Best Western Plus Suites Hotel. I appreciate your feedback and telling us the positive and negative sides of your stay. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon, Sincerely, Hotel Manager.
Rating

OnAir27536174138, wrote review 18/11/2019

Great breakfast buffet

Breakfast changes everyday. Food is delicious. You have a pass to get into the breakfast room. No loud noise at night which is great. Lots of stores across the street. McDonald's is a 4 minute walk am... more

Owner Response
bestwesternInglewood, Hotel Manager at Best Western Plus Suites Hotel, responded to this review
Hello Guest, Thank you for staying at the Best Western Plus Suites Hotel. It is amazing to hear your satisfaction and praise for breakfast as well as the stay. We are truly privileged to host guests like you and look forward to welcoming you for another awesome stay. Regards, Hotel Manager.