Have to sleep in the Bathroom to get away from traffic noise
28/09/2019 Tosha M, Springfield, Missouri
The staff is helpful, and room is large, but im currently here and extremely upset at the fact I know I will not sleep tonight with the traffic intersection right outside my window. I had to call the ... more
The staff is helpful, and room is large, but im currently here and extremely upset at the fact I know I will not sleep tonight with the traffic intersection right outside my window. I had to call the desk immediately to tell them my TV had massive scratch marks on it like a cat got ahold of it , since they took $100 deposit from me, which I need for yen currency when i get to japan tomorrow. 10hr flight I DO NOT look foward to with little sleep.along with old AC unit that I did notice in the photos, but get here and discover how loud & rattling they are the maintenance man did look at it and spray chemicals at it though. Two black hairs in my bathtub but the rest was clean. less
bestwesternInglewood, Hotel Manager at Best Western Plus Suites Hotel, responded to this review
Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.