Best Western Plus South Hill Inn

101 Thompson Street, South Hill, Virginia, 23950-1753, United States
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Best Western Plus South Hill Inn

The Best Western Plus South Hill Inn is a family-friendly hotel located just off of Interstate 85 in South Hill, Virginia. This hotel offers convenient access to Virginias beautiful Lake Country, which include Lake Gaston and Lake Kerr. The town of show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
101 Thompson Street, South Hill, Virginia, 23950-1753, United States

Reviews of Best Western Plus South Hill Inn

Traveller Overview:
4.0 Rating: 316 reviews
Excellent 48%
Very Good 21%
Average 14%
Poor 6%
Terrible 9%
Rating

kevintF9484RD, wrote review 16/12/2020

Awesome

Very cozy and welcoming made me feel at home they made me feel comfortable like family the staff was nice and helpful I would love to suggest this place to anyone who is either out in the cold or on t... more

Owner Response
Jay Ratia, Owner at Best Western Plus South Hill Inn, responded to this review
Dear Mr KevinF9484RD: Our goal is to provide a home away from home during your travels. Thank you for staying with us. Respectfully: Jay R
Rating

LauraBr816, wrote review 22/11/2020

If you expected some breakfast forget it

I traveled many places and I never seen just disregard for offers for staying. If I knew there was no breakfast I would never have stayed there. COVID-19 is not a reason to give false advertisement o... more

Owner Response
Jay Ratia, Owner at Best Western Plus South Hill Inn, responded to this review
Dear Mrs. Laura J Britt: I apologize that we do not offer a breakfast buffet, but we want to keep everyone safe during this pandemic. We do offer a Grab & Go Breakfast option for our guests to reduce the spread of COVID-19. If you would like to discuss this further please do not hesitate to contact me directly at 434 955 2777. Respectfully: Jay R
Rating

nosirrahearl, wrote review 20/10/2020

Amazing peaceful and by all means restful experience I felt as though I had 5 star treatment

I felt as though I had 5 star treatment at this property located in South Hill. Virginia the front desk clerk seemed to know who I was upon my check in at the front desk and the room was very nice. I... more

Owner Response
Jay Ratia, Owner at Best Western Plus South Hill Inn, responded to this review
Dear Nosirrahearl: Thank you for staying with us when you are away from your home. It is our goal to provide the ultimate guest experience to our guests. On your next work trip please stay with us again. Respectfully: Jay R
Rating

Kojinawilliams, wrote review 04/08/2020

SAFE AND CLEAN!!!

Comfortable, CLEAN, and SAFE!! The decor was inviting and comfortable. Beds slept well. Pool and breakfast are closed but they offer a nice little breakfast bag. Prompt kind service and respectful... more

Owner Response
Jay Ratia, Owner at Best Western Plus South Hill Inn, responded to this review
Dear Mrs. Kojina Williams: We thank you for staying with us during this pandemic and we want our guests to know that we have measures to help our guest during these difficult times. Respectfully: Jay R
Rating

EThompson99, wrote review 26/07/2020

Unclean rooms

The guy who checked us in was very nice and prompt when we needed anything. The room was not clean, bedspreads were stained, bathroom was unclean and other areas of the room. With COVID present the ... more

Owner Response
Jay Ratia, Owner at Best Western Plus South Hill Inn, responded to this review
Dear EThompson99: I apologize about your experience. We will have a full staff meeting to discuss how we can fix your concerns. Respectfully: Jay R