Best Western Plus South Hill Inn

101 Thompson Street, South Hill, Virginia, 23950-1753, United States
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Best Western Plus South Hill Inn

The Best Western Plus South Hill Inn is a family-friendly hotel located just off of Interstate 85 in South Hill, Virginia. This hotel offers convenient access to Virginias beautiful Lake Country, which include Lake Gaston and Lake Kerr. The town of show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus South Hill Inn

Traveller Overview:
4.0 Rating: 306 reviews
Excellent 47%
Very Good 21%
Average 15%
Poor 6%
Terrible 9%
Rating

patriciawI2343AA, wrote review 30/11/2019

Trip to Maryland up and back. We always stay at Best Western.

Vacation to Maryland up and back we always stay at Best Western. Staff is always nice. Breakfast is always good. Have never had any problems.Would advise anyone to stay there. Sharon is the best. Also... more

Owner Response
Jay R, General Manager at Best Western Plus South Hill Inn, responded to this review
Dear Patriciaw12343aa: Thank you for making Best Western Plus your home away from home. Respectfully: Jay R
Rating

BlackSwanInnLEE, wrote review 22/11/2019

Count on Best Western for a good stay

Always count on Best Western hotels for a great stay. Great staff, fantastic location, clean rooms and a good breakfast. Can’t ask for more for what I paid for. Great value and great rate! Will recomm... more

Owner Response
Jay R, General Manager at Best Western Plus South Hill Inn, responded to this review
Dear BlackSwanInnLee: Our location, ultimate guest experience, and clean rooms are some of the reasons why guest stay with us and another reason why they return is that our rate is reasonable. Respectfully: Jay R
Rating

Dan L, wrote review 22/11/2019

One Night Stopover

We stayed her for a nights sleep, and it was as advertised. Nice room, comfy beds and the breakfast was what we paid for. If you are stopping through, and need a nights rest, this is the place. A litt... more

Owner Response
Jay R, General Manager at Best Western Plus South Hill Inn, responded to this review
Dear Mr. Dan L.: I am glad that your children loved how about staff helped and interacted with them. We love it when families stay with us because it allows our staff to be a kid again. Respectfully: Jay R
Rating

Relax652239, wrote review 30/09/2019

Do Not Stay Here!!!

Old, Dirty Rooms to include bed areas, refrigerator, microwave, sink and bathroom. The price was decent but should have been even less based on the quality of the rooms. We slept with the lights on ... more

Owner Response
Jay R, General Manager at Best Western Plus South Hill Inn, responded to this review
Dear Relax652239: I apologize about your experience and to assure you we have a professional pest elimination service, EcoLab, service our property. Our staff is willing to help with all of our guest needs and make it a goal to have our guests enjoy their stay with us. If you want to discuss this further please do not hesitate to contact me directly at (434) 955-2777. Respectfully: Jay R
Rating

jaclyn m, wrote review 28/08/2019

Bed sheets dirty

I was here for 1 night. Being that I work in a hotel I know what to expect. The bed spread was dirty with stains. I called first desk right away and they came and gave me a new one . As I was changin... more

Owner Response
Jay R, General Manager at Best Western Plus South Hill Inn, responded to this review
Dear Jaclyn: I apologize about your experience with us. I had a housekeeping team meeting to discus your concerns and we put into place other steps in order to prevent another situation like this. If you like to discuss this further please do not hesitate to contact me (434) 955-2777. Respectfully: Jay R