Stay at the Fairfield Marriot instead. This place is a dump!
26/04/2017 jiepper, Seattle, Washington
If only I could give zero stars. The hotel itself always felt dark and uninviting. My room was fairly clean, until you look deeper and see things like pink mold growing in the showerhead. I get that t... more
If only I could give zero stars. The hotel itself always felt dark and uninviting. My room was fairly clean, until you look deeper and see things like pink mold growing in the showerhead. I get that this is a budget hotel, but it seems like absolutely every corner was cut: the bathrooms have no fans to ventilate steam (hence the mold), the beds are rock hard with low thread-count sheets that are gritty, the pillows are lumpy, the towels are cheap and also gritty, and the free internet is so slow and unreliable, I spent most of my time trying to figure out how to share my phone's data connection with my laptop and pray to the cell phone gods that it would work because it was significantly faster than the wifi -- and with no option to pay to upgrade my speed, even. The "food" served for breakfast was beyond the pale. I know those "eggs" came from a powder mix -- there's no way that came from a chicken. I quit after one bite; they were like flavorless yellow sponge. The owner/manager of the establishment also tried to tack on extra charges to my travelling companion for supposedly smoking in her room, completely ignoring the fact that all of his smoking patrons congregate outside her room, not 15 feet from her window and A/C unit to smoke tobacco and marijuana (we both smelled this, and I smelled it before even knowing where the smokers congregate). Utter nonsense. We checked out 3 days early to stay at the Fairfield Marriott and couldn't be happier we did. Don't stay here unless you literally can't afford anything else, and even then I would recommend checking out the Days Inn or another chain hotel. less
Jay R, General Manager at Best Western Plus South Hill Inn, responded to this review
I apologize that your stay with us did not meet your expectations. If you would have informed anyone of our staff members during your stay we would have discussed your concern to make your stay with us a pleasant one. If you would like to discuss your concerns please contact me directly at (434) 955-2777.