Best Western Plus South Hill Inn

101 Thompson Street, South Hill, Virginia, 23950-1753, United States
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Best Western Plus South Hill Inn

The Best Western Plus South Hill Inn is a family-friendly hotel located just off of Interstate 85 in South Hill, Virginia. This hotel offers convenient access to Virginias beautiful Lake Country, which include Lake Gaston and Lake Kerr. The town of show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
101 Thompson Street, South Hill, Virginia, 23950-1753, United States

Reviews of Best Western Plus South Hill Inn

Traveller Overview:
4.0 Rating: 318 reviews
Excellent 48%
Very Good 21%
Average 14%
Poor 6%
Terrible 9%
Rating

Rodney M, wrote review 07/03/2021

Really bad. Can't believe this is still a BW Plus property.

I have used this property for several years. After my recent stay I have cancelled an upcoming reservation and moved it to another location. I am a Diamond Select member so I have stayed in a few Best... more

Owner Response
Jay Ratia, Owner at Best Western Plus South Hill Inn, responded to this review
Dear Mr. Rodney: I apologize about your experience. I will have a meeting with all of my departments to make sure that this will not happen again. Respectfully: Jay R
Rating

zelmam2021, wrote review 20/02/2021

Great stay

Staff was very professional. Masks were worn by all staff. Front desk personnel had all answers to questions. Jay the General Manager was very professional and very helpful. Thank you everyone for ev... more

Owner Response
Jay Ratia, Owner at Best Western Plus South Hill Inn, responded to this review
Dear Zelmam2021: Thank you for allowing us to provide you a great night stay here at the Best Western Plus during this pandemic. Also for taking the time to review your stay with us. Respectfully: Jay R
Rating

kevintF9484RD, wrote review 16/12/2020

Awesome

Very cozy and welcoming made me feel at home they made me feel comfortable like family the staff was nice and helpful I would love to suggest this place to anyone who is either out in the cold or on t... more

Owner Response
Jay Ratia, Owner at Best Western Plus South Hill Inn, responded to this review
Dear Mr KevinF9484RD: Our goal is to provide a home away from home during your travels. Thank you for staying with us. Respectfully: Jay R
Rating

LauraBr816, wrote review 22/11/2020

If you expected some breakfast forget it

I traveled many places and I never seen just disregard for offers for staying. If I knew there was no breakfast I would never have stayed there. COVID-19 is not a reason to give false advertisement o... more

Owner Response
Jay Ratia, Owner at Best Western Plus South Hill Inn, responded to this review
Dear Mrs. Laura J Britt: I apologize that we do not offer a breakfast buffet, but we want to keep everyone safe during this pandemic. We do offer a Grab & Go Breakfast option for our guests to reduce the spread of COVID-19. If you would like to discuss this further please do not hesitate to contact me directly at 434 955 2777. Respectfully: Jay R
Rating

nosirrahearl, wrote review 20/10/2020

Amazing peaceful and by all means restful experience I felt as though I had 5 star treatment

I felt as though I had 5 star treatment at this property located in South Hill. Virginia the front desk clerk seemed to know who I was upon my check in at the front desk and the room was very nice. I... more

Owner Response
Jay Ratia, Owner at Best Western Plus South Hill Inn, responded to this review
Dear Nosirrahearl: Thank you for staying with us when you are away from your home. It is our goal to provide the ultimate guest experience to our guests. On your next work trip please stay with us again. Respectfully: Jay R