Excellent value in every aspect
Have stayed here a couple of times on travel from Dallas to Colorado destinations. Most recent stay was during COVID and although that limited some of their available amenities, the hotel was still a... more
Have stayed here a couple of times on travel from Dallas to Colorado destinations. Most recent stay was during COVID and although that limited some of their available amenities, the hotel was still an incredible value. Well layed out and maintained room, very clean and well taken care of common facilities, nice restaurant/bar, and all staff is helpful and friendly. We had a couple of small issues (did not apply a coupon at first, slow restaurant service, and forgot one item at breakfast). Each issue was quickly remedied and the staff genuinely wanted to make sure each issue was taken care of timely and appropriately. I will take that level of effort and experience anyday. Will stay at this hotel every time we need a stop-over on our travels on this route, especially considering the reasonable price of a night's stay. less
Bernadine Barela, General Manager at Best Western Plus Raton Hotel, responded to this review
We are truly honored that you continue to choose our hotel for your stay in Raton. It is absolutely our number one goal that our guests enjoy their stay with us and we are always here to help any way that we can. It is rewarding to know that you have enjoyed each of your stays and that we were able to quickly remedy the small issues that you had. We thank you for staying with us and for taking the time to share about your experience. We appreciate you and look forward to welcoming you back when you return.