Highly recommend!
This hotel is clean, beautifully updated, and has a high level of personal customer service. We had a small hang-up with our reservation (that was 100% our fault and 0% the hotel's responsibility), a... more
This hotel is clean, beautifully updated, and has a high level of personal customer service. We had a small hang-up with our reservation (that was 100% our fault and 0% the hotel's responsibility), and their staff went completely out of their way to care for us and our reservation--giving us a wonderful night's stay and rest.
The location of this hotel is ideal and is easy to get to both the interstate and local touristy shopping and dining. When I return to the area, this will be my first and only choice of places to stay. I highly recommend it! less
Mark Woolley, General Manager at Best Western Plus Portsmouth Hotel & Suites, responded to this review
Thank you for taking the time to write such a nice review. We appreciate being able to assist you for your visit to Portsmouth. I am glad we were able to take care of your needs. A lot of our guests do enjoy our convenient location near downtown Portsmouth, close to major highways, and yet in a quiet residential neighborhood. We look forward to your next visit when you can have more time to enjoy exploring the beauty of Portsmouth. Safe travels.