dated hotel that's about a mile from Disney Parks
16/05/2019 Tara T, Seattle, Washington
I really wish I paid the $30 more per night for a nicer hotel down the street and closer to Disney. We were originally going to stay at the Hyatt Convention but saw this deal for military folks when I... more
I really wish I paid the $30 more per night for a nicer hotel down the street and closer to Disney. We were originally going to stay at the Hyatt Convention but saw this deal for military folks when I bought my Disney Salute Tickets (discounted tix for retired, active, and 100% disabled veterans) at my local military base. Yes, the parking is free and they offer a very simple breakfast at the Denny's adjacent to the hotel but it was only for two people, not for everyone in the room. Okay, no biggie. But then more little things got to me like their limited laundry and gym hours which pretty much happens during Disney park hours. We asked if there was wiggle room there but that was a straight up no. At least we packed enough clothes. We didn't even bother to waste our time in their small pool. What really got to me was when my husband asked to use some cleaning products to clean up a mess in our rental vehicle and was flat out denied. Though we were fortunate enough not to have smoking neighbors there are butt cans every few doors. Since you cannot smoke in these rooms, you might have a neighbor who smokes right by your door. The beds were at least comfortable but the room was very dated.
In the future, I'll just pay more for a better room and service at the Howard Johnson. They really kick ass with their customer service. less
bwpavilions, Front Office Manager at Best Western Plus Pavilions, responded to this review
Thank you for choosing the Best Western Pavilions. Thank you for taking the time to provide us with feedback. We apologize for not exceeding your expectations. Unfortunately the hotel is not able to hand out cleaning products for our guest safety. We do apologize that the time for our amenities did not meet your needs and understand you may not want to stay here again. However if your needs should change i do hope you will consider staying with us. Thank you