A different breakfast menu each day?
27/05/2018 John M, Joplin, Missouri
First, we asked to see our room before check in and the young man at the desk took us to the second floor. However, at his suggestion, he was able to find the same room available on the first floor wh... more
First, we asked to see our room before check in and the young man at the desk took us to the second floor. However, at his suggestion, he was able to find the same room available on the first floor which was helpful since my wife has mobility challenges. Very helpful and considerate! Then at breakfast there was sign giving the featured choices for each morning - too bad we only stayed one night. The room was larger than expected, and comfortable. However, after check in I was surprised that my major credit card was charged for more than the room rate. The next morning, when checking with the the person at the desk, I was told this was their normal procedure and the correct amount would show up in two or three days. The charges were adjusted two days later but it is a strange policy so be aware. less
Sara W, General Manager at Best Western Plus Patterson Park Inn, responded to this review
First and foremost, thank you for spending time with us at Best Western Plus Patterson Park Inn. It was a pleasure having you and we are very happy to hear your stay with us was excellent. Your support and feedback inspires our staff to provide every guest with the best customer service every day!