Allergic to animals? Ask for 2nd or 3rd floor.
30/12/2016 Zantosa, Wichita, Kansas
Stayed here for Thanksgiving and Christmas Eve this year and the staff have been wonderful both times. However, if you are allergic to pets (or annoyed by them), ask for a room on the second or third ... more
Stayed here for Thanksgiving and Christmas Eve this year and the staff have been wonderful both times. However, if you are allergic to pets (or annoyed by them), ask for a room on the second or third floor!
I had itchy eyes and wheezing all Christmas day with my family had I known this. I wish this was information that was more readily available for guests. less
Sara W, General Manager at BEST WESTERN PLUS Patterson Park Inn, responded to this review
Thank you for choosing our hotel for you and your family during the holidays. First and foremost I would like to apologize on behalf of myself and my team for any inconvenience this may have caused you during the holiday season.
Being that we are a pet friendly hotel we have designated a specific floor for all of our pets, which is the first floor. Our housekeeping team goes above and beyond by deep cleaning every single pet room once our guest and their pets have checked out. We take the room offline, we wash the linens separately, and we thoroughly go through the room with a fine tooth comb to ensure that no pet dander is left behind. We would be more than happy to put you in a room that is a non-pet friendly room in the future.
Once again I apologize and I hope you enjoyed your holiday with your family. We look forward to having you stay with us again. If there is anything you may need please let us know.