A warm welcome from the receptionist, had me feeling very optimistic about my stay, it took a little time to check me in, but the confusion could have been due to the booking agent, after a 4.5 hour d... more
A warm welcome from the receptionist, had me feeling very optimistic about my stay, it took a little time to check me in, but the confusion could have been due to the booking agent, after a 4.5 hour drive I wasn't feeling particularly patient, in need of a cold drink on a hot sunny day, my room was a little dull, it was very warm when I opened the door due to the beautiful sunny day, reception provided a cooling fan, if you ask for anything and speak to reception they will do all they physically can to make your stay a pleasurable one, the staff care, the hotel is pretty, the grounds, the pub next door, the restaurant onsite, it's certainly worth visiting again to explore the full glory. I did try the fine dining restaurant, sadly in my opinion this is not true fine dining, expensive and if the management reviewed the menu they may find more people using the restaurant, it's such a shame, they are missing a golden opportunity by not changing the menu and prices, the waiter was a traditional " old school "charming waiter. I was the only person dining.
The two ladies on reception asked me how my experience was, they showed genuine care, I hope the management listen to their staff, it's the staff who make your visit a pleasurable one, it's the rooms, restaurants and food that make it a good experience, good enough to return ...... The breakfast was fab. Service ****. Room **. Location ***** less