Best Western Plus Peterborough Orton Hall Hotel & Spa

Just spent a night here, hotel staff all excellent and friendly, food in restaurant and service very good, good size room and comfortable bed, but hotel needs a bit of a freshen up, not quite what I would expect for a 4 star, although i except it is a period property bathroom had a green suite from the 80s, marks and scuffs on walls , door frames damaged at the bottoms, spa area pretty disappointing, metal roof trusses all rusting, loungers all stained, tiles missing in steam room, sauna benches slats badly sagging and potentially dangerous, jacuzzi pretty small, relax room was just some loungers ( again all stained ! )and a few battery operated candles, no ambience or mood music. Ramblewood inn bar again very dated, and more suited to a butlins from 30 years ago, staff very good but you have to walk out of the hotel to get back into it, not very good when pouring with rain ! less

Room decoration/carpets needs some TLC. Overall, quite clean. Quite enjoyed the restaurant on-site and next door. Cannot comment on pool or gym facilities, as never used them. Staff were very helpful, although the bar was not open until after 20:00 on a Sunday, so had to go elsewhere in the evening. Quite strange for Best Western hotel. less

Stayed for 2 nights in different rooms. Both room spacious, light and nicely decorated, bedding and pillows very comfy. Good bathroom facilities. Hotel really beautiful, ground also lovely. Staff friendly and helpful. less

First time staying at Orton Hall and would definitely return. Rooms were comfortable, clean and spacious and location gives it a secluded, country setting although not far from amenties and City centre. Pool is one of the best we have been to at a hotel and the hotel restaurant menu was excellent. The decor and ambiance of the Huntley Restaurant is perfect for a special occasion and the staff are attentive without being intrusive. the food was excellent and good value too. The Ramblewood Inn jars slightly with the rest of the hotel and could be a bit more cosy but I'm sure when the sun shines and it's possible to sit outside it feels very different. Staff at the hotel are friendly and helpful and for a three star hotel Orton Hall definitely exceeded our expectations. less

Eight of us have just had an amazing weekend at Orton Hall. The staff were so helpful and friendly, especially a girl on reception called Ellie and the night staff when we came in after our nights out, we think his name was Adam, special mention to him! We will 100% be back and will tell other friends about it. Couldn't fault anything, the rooms were lovely and clean, we had a lovely afternoon tea and felt very chilled out! less