Best Western Plus Peterborough Orton Hall Hotel & Spa

Really disappointing Sunday dinner in the restaurant, Orton Hall has so much potential, but unfortunately a 2 star meal at £20 a person, when much better quality should be expected from a 4 star hotel. Were not fussy gourmet eaters, just after a nice well cooked meal for a special occasion. less

Was very pleased with our experience at this hotel, staff very friendly, would definitely go back again or recommend to family & friends. Gardens were beautiful and well kept. Room was amazing, we have stayed in a few hotels and this was the best by far less

My Brother In Law and Sister In Law chose this wonderful place to have their Wedding and Reception. Many people from the Wedding Party stayed overnight either 2 nights or 1 night. Went on Saturday 27th May for the Wedding and stayed overnight. The experience overall was excellent. Arrived early on the Saturday and met up with other family members who had stayed on the Friday night. Plenty of Car Parking spaces. Rooms are very spacious. The Wedding went really well everything was amazing. The Wedding breakfast was also amazing as there were Vegetarians and Vegans all well catered for by the staff at Orton Hall. The Duty Manager excelled himself with knowing who was Vegetarian and who was Vegan. He also carried out all his other duties really well and nothing seemed to phase him and he was able to accommodate any questions asked. The Vegan food was some of the best Vegan food my Wife and I have ever eaten out. We had a Tomato Soup. followed by a wonderful Risotto, finished off with a wonderful Chocolate Brownie and Custard. We were very impressed with all the food and it tasted fantastic. After the Wedding but before the Breakfast we were allowed to go to our room to relax for a short break. It was amazing. It was very spacious for the 3 of us. My wife myself and my step daughter. She loved her big single bed to herself. My wife and I had a Super Kingsize. Wow that was spacious. My wife had with her a sweatshirt with a hood. She hung it on the door handle of the Cupboard/Wardrobe. I moved it to inside the Wardrobe hanging it up on a hanger. Unfortunately we left it behind when we left on the Sunday morning. I forgot to take it out of the Wardrobe. We phoned to ask if it could be returned but somehow it had disappeared in the short space of time since we left. Very odd seeing as we phoned with in the hour of leaving. We thought that maybe one of the housekeepers had taken it to lost property. But we were told no it was not there and nobody could find it. I was very disappointed by this as it had hardly been worn and so was pretty new still. I also find it strange that it just happened to disappear so quickly. Obviously somebody must of decided they wanted it. It had the word Pride on in the colours of the Rainbow. We were also further disappointed that my wife's purple cardigan that had accidently been left downstairs where the wedding reception was held had also disappeared and no one could find. It would seem if any clothes were left behind they vanished as soon as you left. We were also very disappointed with the breakfast that had been paid for for us in the morning after the wedding. We went to have breakfast and for some strange reason only my step daughter and my wife were given their breakfast. We had asked for 2 cooked Vegan breakfasts and some breakfast for my 8 year old step daughter. Only 1 cooked breakfast and my step daughters breakfast. Mine was not served because the Waitress had thought there was only one cooked breakfast to get. When my breakfast came my wife asked if the sausages were Vegan. We were told no they were not Vegan they were Quorn. Vegan means no egg as well as no meat. I wish the Chef had known what Vegan breakfast was. We had some of the cooked breakfast but were very disappointed by no Vegan sausages especially as they had been asked for specially for us. The breakfast was included in the price of the room. Apart from these disappointment we were very happy with the staff they were all pretty polite and helpful. We would highly recommend Orton Hall as a wonderful place to stay. Also a fantastic swimming pool was used by us. less

We stayed 2 nights bed, breakfast and evening meal. Upon arrival the reception staff were extremely friendly, booked in and showed us to our room, (171) the room was clean and well presented with what appeared to be a fairly new update in the bathroom. The view from our window looked out towards the village church, n the positive side, unfortunately it was near the staff entrance to the kitchen area, so there was noise both early and quite late at night with a bottle bank nearby, (this did not cause us any problems personally but could to others) we ate in the restaurant both nights, the food was excellent and plentiful staff polite and very helpful. Likewise in the morning breakfast was a mixture of Continental or English, plenty to eat and hot. Staff again polite and very helpful. We walked around the grounds which was lovely, the building itself is very charming and has quite a bit of history dating back to 11th century. The swimming pool area was really hot, uncomfortably so, the pool itself was clean and appeared well maintained. The pub on site was a bonus although we did walk further afield Nene Park and surrounding area. On the Saturday we were there, the hotel catered for a Wedding and also a Birthday party which the really catered well with the numbers attending the functions and guests at the hotel. less

Pleasant meal but in conference style room - long tables - not round - unsuitable for friendly dining. Food reasonable and attentive staff. Pre selected menu was nothing special - hope the restaurant is better less