Best Western Plus Peterborough Orton Hall Hotel & Spa

Dont book any treatments i had a fully body massage and a pedicure and they were terrible. The rooms are dirty, the therapist had a very bad attitude and the nail clippers didnt even work. Towels didnt look fresh ,filthy hand marks on most of the cupboards.I never complain anywhere but my experience was terrible. less

We stayed a few nights for a conference, I was disappointed with a few things. The building itself is very nice, with several of the function rooms full of character, nice architecture and stained glass. The grounds and outside areas are also very pleasant with loads of car parking space. The bedrooms are perfectly acceptable, especially if you like late 90s pine furniture, but as others have said, they’re getting a bit worn round the edges in places. There were some mix-ups with bedroom and meeting room allocations, which when that’s the business you’re in, isn’t really good enough. Blaming it on a change of events coordinator isn’t a good excuse. Breakfasts and lunches were quite good, no complaints. We had an evening meal in the hotel one night and it was the worst thing about our visit. Despite pre-selecting our meals some weeks beforehand, they still couldn’t serve any of the 3 courses to the whole group within what I would call a reasonable time. The entire menu appeared to be pre-processed, pre-prepared, reheated from frozen. If I was at a Brewers Fayre chain pub, that would be okay, but I’d expect better here. less

Orton Hall deserves praise for its hospitality: Katie on reservation, Donna at reception, Dom during breakfast service, those responsible for the cleanliness of our room and also for the food from the Ramblewood Inn (room service in the hotel lounge). Thank you. The parkland and woodland setting of the hotel and our dog-friendly room were also great, and, indeed, the hotel itself has a super position in a suburban village whilst providing easy access to all main routes. I also availed myself of the pool and spa facilities, and actually managed 50 lengths without a ball, ring or lilo insight. This too would be a draw for me to return, as well as for other future guests. I think that the transition from stately home to girls' school to hotel and wedding venue has resulted in some strange aspects of design, notwithstanding the fact that a lot of money has obviously been invested. True, there are aspects of the property that need updating; however, we felt that our stay was extremely good value. We would also suggest more outdoor seating around the hotel, pub and parkland: in the warmth of the evening we struggled to find somewhere to sit outside in the open air where we could enjoy a meal or drinks. We look forward to returning and once again thank the staff for their kindness towards ourselves and our dog, Lucy. less

We had a fantastic Vow Renewal at Orton Hall. All of the staff were great. They made us so welcome and were always on hand to make our stay special. Top marks to them all. The hotel is in some lovely grounds and has a pool and spa. There are plenty of comfortable rest areas for people to sit and relax. Breakfast is good and the Ramblewood Inn next door has good pub grub with lovely staff. less

Building itself is beautiful but the rooms are quite grim, torn furniture, stained carpets and paint pealing off the walls. Towels and bedding also had a funny vinegar smell. We only stayed for one night which was more than enough less