Best Western Plus Peterborough Orton Hall Hotel & Spa

The main reason I booked this hotel, was because I always want to have a gym available. The rooms are perfectly comfortable, the staff perfectly acceptable in their service, and it is what you would expect for an averagely priced hotel. However, do not stay here if you are looking for a gym. There is only one room that qualifies as a gym, and all it has with it are two crosstrainers and two running machines. There is no rowing Machine, no cycling machine, no free weights, no weight machines, no mats to do abdominal exercises on, no kettle bells, no medicine balls, it is basically just an un air-conditioned room with four machines in. After that, there is a tiny pool, a steam room and sauna. Quite how this qualifies as a spa is beyond me. If you want a very average hotel, at a very average price, then this is for you. If you want something that matches its advertised description, then don’t go anywhere near it. less

This is a stunning building steeped in history, I booked through booking.com and specifically asked for ground floor room due to mobility issues, on check in was allocated room on 1st floor, no lift up some quite steep stairs. Receptionist quickly rectified situation without any problem, although had we arrived later I suspect this would have been a different story. Beware when booking a spa treatment all rooms are upstairs no facility for disabled guests which should be clearly pointed out, although pool is assessable and warm. The stairs up to treatment rooms could cause issues for mobility impaired guests, which defeats the purpose of your break if you were hoping for spa treatments, you will be disappointed. Breakfast was ok, not the best I have had, but room service was lovely. Most staff are very helpful, but some of the younger staff members will walk past you without a word. Room was spacious bed comfy plumbing is interesting, well it was in our room. Ramblewood Inn, pub attached to hotel is great could not fault here, food was good. Having been would return, but book direct with hotel so you can ensure specific needs are catered for, so you don’t delay your check in. less

From the moment we arrived at this beautiful hotel we were made to feel welcome. Lindsey, the receptionist, was bubbly and efficient and gave a very good first impression. The room was spotless and quirky enough to fit with the architecture of this handsome Manor House. We immediately felt like a swim after a hot day antique hunting at the Peterborough festival of Antiques. The spa was absolutely lovely and we had thick robes and fluffy towels provided. We booked a table at the pub in the grounds, the Rumble wood. We were waited on by Mason, who was charming. The crispy beef was good, the lamb shank was tough and most of the desserts were nutty, so out of bounds to allergy prone hubby. However, we had a great and enjoyable evening. After a comfortable and quiet night we had a very good buffet style breakfast in the pretty restaurant. Again, very good service. We stayed two nights, and absolutely loved this hotel, it’s stunning grounds and hard working staff. Great value for money too. Thank you for a lovely weekend less

So a friend and I decided to go for a walk at the park across the way. Afterwards we decided it was time for a drink. As this was nearby we chose to stop here. We had never been here before and wasn’t keen on going to the pub, so decided to seek some assistance at the reception, where we was greeted by to wonderful ladies Ellie and Emily. They were very friendly and very helpful, and even arranged for our drinks to be brought to us. Will certainly recommend, and will defiantly return. less

I have been visiting Orton hall on business every week for the last 12 months with work. It is hard staying away from family but this is a home from home. The staff especially Kay in the restaurant are helpful and friendly on every visit. So much so they are now my own family and have helped me feel at home. There is nothing worse than eating on your own but it has been a joy to stay here. Thanks all I wouldn’t stay anywhere else less