Best Western Plus Peterborough Orton Hall Hotel & Spa

The hotel is set in lovely grounds and the staff were all very pleasant and the member of housekeeping who was working in the corridor near our room (134) was extremely helpful. The room was small, the bed comfortable, internet very hit and miss, which was very annoying. Very limited tv channels. No mini bar. No air conditioning. A very small window which made the room hot which would have been a nightmare had we stayed in the summer and also very little natural light. The bathroom was in need of a chair or something to put clothes on. The sink drained so slowly it is probably in need of a plumber. The corridor to the room was in need of major redecorating. Food in the Ramblewood Inn was nice but again property in need of redecoration. I don't think that the hotel is good value for money and expected much better accommodation for the hefty price we paid. less

We went to Orton Hall for a few days, it is our second visit, the hotel is in a lovely location, set in many acres, and near to a lovely park, that is perfect for walks, and not far from Peterborough Town Centre, which has lovely shops etc, the hotel has good staff, and two very nice restaurants, not very good wine lists though, the rooms are ok a bit dated, and the heaviest duvet I have ever known, glad I was not staying there during the very hot weather we have had this year, but on the plus side a 'BRILLIANT' make up mirror in the bathroom(Tee Hee) I was very disappointed that I was unable to book any spa treatments as they were fully booked for the whole time we were there, I think some spaces should be kept free for people staying at the hotel, after all it is advertised as a hotel and SPA, or perhaps the hotel should E Mail you a few days before arrival and ask if you want to be booked into the spa. less

Booked a night here as a birthday night away for my partners 40th birthday. We were initially given one room that smelt of damp when we first walked in but we were promptly transferred to a different room with no fuss so I can't fault the service there. The room was big, the bed was super comfy, and it was lovely and quiet! The only niggle I had was that when we arrived there were bags of linen and dirty towels in the corridor that were still there at 10pm but i mentioned this to the lovely lady at reception and they were soon moved, so again a quick resolution to a problem which is great to see. We had dinner at the Ramblewood which served lovely food and all the staff we dealt with couldn't be faulted. We will definitely be back! less

Lovely relaxing weekend stay with friends. There was a wedding on the Saturday and although we were directly above the reception venue , we had no disturbance due to noise at all.Enjoyed the pool area although it wasn't staffed and could have done with a thorough clean, although not dirty, there were paper cups abandoned and a little bit of algae around the edges of the pool. less

Down in Peyerboroufh for the weekend. Very busy because of the festival etc. Stumbled across this place to stay. WOW. Beautiful place in stunning grounds with an amazing history to it. Beautifully clean rooms. Fantastic on site restaurant. Staff very friendly. The grounds are beautiful to walk through with giant old trees the like of which i have not seen before. There is a Holm Oak 20m high and 20m across. Breath taking to say the least. We will be back. less