Arrived in the early evening of 10/22/19. This was a stop half way through our trip and we had made the reservation just looking for a basic, clean accommodation - we didn't need anything fancy and weren't expecting anything beyond the basics. Our party included 4 adults and 4 dogs in 3 rooms. After we finished check-in at the lobby, we walked to the room. Along the hallway there were bits and pieces of trash that the dogs were going after. We walked into the room and were immediately blasted with the smell of mildew. The windows were open and there was a commercial carpet dryer running full blast. Went to the front desk to complain and request a new room. The original room should have been off line, but clearly no one told the front desk. We were given a new room and when we entered we were blasted with the smell of stale smoke. Went back to the front desk to request another room. After the desk clerk made it clear through facial expresisons and body language that he was annoyed, he took us to a third room that had just a nasty, sour smell. It was so bad, we opted for the stale smoke room. Next morning we had breakfast. The food was fine and the breakfast area was cleaner than other areas of the hotel. As we were loading the car, one of our friends mentioned that her room was filthy as well - what appeared to be feces on the bathroom wall and door frame, and human hair and stains on the bedsheets. There was nothing really awful about our room, but I would exactly describe as clean either. When we asked to speak to the manager, we were told that he wasn't onsite and they didn't know when we would be in. The desk clerk, who told us she is the assistant manager, gave us every excuse under the sun about her "A Team" staff not being on duty, her trying to tell the manager about cleaning standards, blah blah blah. Not our problem! There was no offer to compensate us. For our friend, the asst. manager offered to refund the pet fee (about $15). After telling her that this was unacceptable, she offered to comp 50% of the room. Frankly, since the bathroom was dirty and the bed couldn't be slept in, the stay should have been free. What ever you do, DO NOT stay here. I know we would NEVER stay here again. less