Extremely uncomfortable (hard) beds. Otherwise just fine.
18/09/2019 cx-travel, Boston Area
This hotel is in a good location convenient to the airport (along with many others), with various eating places and other conveniences nearby. I chose it primarily because the rates were a bit better ... more
This hotel is in a good location convenient to the airport (along with many others), with various eating places and other conveniences nearby. I chose it primarily because the rates were a bit better than my usual preferred places in the area, but it was a mistake.
The room I was in had a king bed, and was reasonably well laid out. There was a fridge and a Keurig coffee machine. The bathroom was split with the sink outside the bath+toilet area, which I find less than ideal, but it's pretty common.
The main problem I had was the extremely uncomfortable bed: it was unusually hard, not just a bit firm. Not even a soft layer on top of a firm mattress, which would have been fine. I did not sleep well. I'll go to another hotel nearby the next time.
If you have inconsiderate neighbors, or families with kids, be prepared for a lot of noise. I ran into both: bawling kids earlier in the evening, and then late-evening social types banging on doors and talking loudly, not worrying about whether someone might want to be sleeping at midnight.
The other problems were relatively minor: room lighting was poor, I had trouble shaving over the sink, and there was no light over the coffee counter. The tv was rather small for the room, maybe 32 inches, so not great to watch while lying in bed.
I didn't use the wifi, since my phone got a good signal, and I didn't need to connect anything else.
Breakfast seemed adequate, but the first morning there was no room to sit, it was packed. They should replace some of the tables with long counters, to accommodate more people at busy time. less
Aedan W, Director of Sales at Best Western Plus Nashville Airport Hotel, responded to this review
Thank you for taking the time to write about your stay with us. Our guest experience is something we take seriously, from comfortable beds to a good night's sleep, and we will certainly ask others to keep it quiet if a noise issue is brought up, and hate that we did not have the opportunity to make it right for you while here. If there is any other feedback you wish to provide, please do let us know by sending an email to firstname.lastname@example.org. This is how we grow with our guests to be better every day. We hope you will try us again when your travels bring you back.