Clean and super comfortable
Rooms are clean and comfortable. That's all I want from a short stay and even from a long one. We did not get to have breakfast because we weren't told the times but its okay. The front desk reception... more
Rooms are clean and comfortable. That's all I want from a short stay and even from a long one. We did not get to have breakfast because we weren't told the times but its okay. The front desk receptionist was not wearing a mask. I get it, its not a law. Still it always gives me a sense of safety when I see the staff wearing a mask. All in all it was good stay. less
Jasmine Thomas, Guest Services / Front Office at Best Western Plus Nashville Airport Hotel, responded to this review
Thank you for taking the time to participate in our online survey regarding your stay. Guest satisfaction and feedback are very important to us as it aides us in providing the absolute best service. We are so glad to see that you had a great stay while here with us as we strive to provide the utmost service so each of our guests can have a wonderful time while here at our hotel. I am sorry to see that you did not get to participate in our Grab - and - Go Breakfast, a staff member would have been more than happy to accommodate upon request. The safety and health of our guests and staff alike is a top priority, we are sorry that the desk agent did not have a mask on as they were probably on their break, but we thank you for alerting us. We thank you again for our valuable time, feedback and business as it is greatly appreciated. Please feel free to reach out directly to the hotel if there is anything that we can do or any way that we can improve for an even better stay than the last. We can't wait to welcome you back again soon!
Have a wonderful day!
Assistant General Manager
Best Western Airport Hotel