Best Western Plus Nashville Airport Hotel

911 Airport Center Drive, Nashville, Tennessee, 37214-3765, United States
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Best Western Plus Nashville Airport Hotel

More guests choose the Best Western Plus Nashville Airport Hotel for our excellent service and Southern Hospitality. Enjoy close proximity to the BNA/Nashville International Airport with free shuttle service.

We are convenient to most Music
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
911 Airport Center Drive, Nashville, Tennessee, 37214-3765, United States

Reviews of Best Western Plus Nashville Airport Hotel

Traveller Overview:
4.5 Rating: 945 reviews
Excellent 75%
Very Good 17%
Average 4%
Poor 1%
Terrible 1%
Rating

69tinah, wrote review 29/03/2021

Clean & budget Friendly

Hotel was clean, staff were all very friendly. It was the first weekend for the hot buffet since the pandemic has started and the cook did a great job. It is about 15 minutes from downtown so not to... more

Rating

williesarah, wrote review 14/03/2021

Not as great as we hoped

The room was clean and the staff were friendly and helpful. Sadly the pool was closed for maintenance and the grab and go breakfast had very few options - yogurts, nutribars, juice, coffee and fruit. ... more

Owner Response
Jasmine Thomas, Guest Services / Front Office at Best Western Plus Nashville Airport Hotel, responded to this review
Dear Valued Guest, We thank you for taking the time to let us as well as other travelers know about your stay here at our hotel. We’re sorry to see that your experience didn’t match your expectations regarding the breakfast as well as the pool. We are diligently working to make sure the pool is working so our guests can enjoy, we apologize that your stay was while it was on the fritz. We undertsand that the limited brekasft opens due to the pandemic can be a hassle and for that we do apologize. We hope that we can host you again for another chance at a better experience. Thank you again fro your valuble feedback and from all of us here at the Best Western Plus Airport, have a great day! Jasmine Thomas Assistant General Manager Best Western Plus Airport
Rating

Jen S, wrote review 04/02/2021

Clean and super comfortable

Rooms are clean and comfortable. That's all I want from a short stay and even from a long one. We did not get to have breakfast because we weren't told the times but its okay. The front desk reception... more

Owner Response
Jasmine Thomas, Guest Services / Front Office at Best Western Plus Nashville Airport Hotel, responded to this review
Dear Jen, Thank you for taking the time to participate in our online survey regarding your stay. Guest satisfaction and feedback are very important to us as it aides us in providing the absolute best service. We are so glad to see that you had a great stay while here with us as we strive to provide the utmost service so each of our guests can have a wonderful time while here at our hotel. I am sorry to see that you did not get to participate in our Grab - and - Go Breakfast, a staff member would have been more than happy to accommodate upon request. The safety and health of our guests and staff alike is a top priority, we are sorry that the desk agent did not have a mask on as they were probably on their break, but we thank you for alerting us. We thank you again for our valuable time, feedback and business as it is greatly appreciated. Please feel free to reach out directly to the hotel if there is anything that we can do or any way that we can improve for an even better stay than the last. We can't wait to welcome you back again soon! Have a wonderful day! Jasmine Thomas Assistant General Manager Best Western Airport Hotel
Rating

ladydrago2007, wrote review 03/02/2021

Better than expected

Very nice managers, very clean rooms and felt safe here, would recommend for anyone needing a clean safe place moderately priced. Staff was very nice for the exception of one older lady who worked nig... more

Owner Response
Jasmine Thomas, Guest Services / Front Office at Best Western Plus Nashville Airport Hotel, responded to this review
Thank you for taking the time to participate in our online survey regarding your stay. Guest satisfaction and feedback are very important to us as it aides us in providing the absolute best service. We are so glad to see that you had a great stay while here with us and had a positive experience with our Managers. We strive to provide the utmost service so each of our guests can have a wonderful time while here at our hotel. I am sorry to see that you had an unsatisfactory experience with a staff member, we would like to further discuss this so we can investigate. We thank you again for our valuable time, feedback and business as it is greatly appreciated. Feel free to reach out directly to the hotel if there is anything that we can do or any way that we can improve for an even better stay. We can't wait to welcome you back again soon! Have a wonderful day! Jasmine Thomas Assistant General Manager Best Western Airport Hotel
Rating

324anne2019, wrote review 29/01/2021

Great hotel to stay at

Speedy check in and check out. Rooms very spacious, bed was comfortable, could get coffee anytime and always seemed fresh. Hotel looked and smelled very clean. I liked there was an indoor pool but... more

Owner Response
Jasmine Thomas, Guest Services / Front Office at Best Western Plus Nashville Airport Hotel, responded to this review
Thank you for taking the time to participate in our online survey regarding your stay. Guest satisfaction and feedback are very important to us as it aides us in providing the absolute best service. We are so glad to see that you had a great stay while here with us and had a positive experience with our check in process as well as our rooms. We strive to provide the utmost service so each of our guests can have a wonderful time while here at our hotel. We offer microwaves in our King Executive Suites as well as in the lobby available for guest use as well, we apologize for any inconveniences or confusion. We thank you again for our valuable time, feedback and business as it is greatly appreciated. We can't wait to welcome you back again soon! Have a wonderful day! Jasmine Thomas Assistant General Manager Best Western Airport Hotel