Outstanding customer service
Cecilia, employee of Best Western, did such a wonderful job guiding me in my checking in process. She included everything I needed to make this process easy and smooth. Cecilia was very welcoming and ... more
Cecilia, employee of Best Western, did such a wonderful job guiding me in my checking in process. She included everything I needed to make this process easy and smooth. Cecilia was very welcoming and informative about any questions I had regarding my stay. I was very grateful to have such an experience. less
Manuel Soltero, Guest Services / Front Office at Best Western Plus Marina Gateway Hotel, responded to this review
Dear Africa_kenita,
We are so very happy to hear you had such an amazing stay with our Hotel. We do our best at providing the utmost best in customer service and feedback is greatly appreciated! We sincerely hope you visit us again sometime soon.