Best Western Plus Lusaka Grand Hotel

I recently chose this hotel for our party of 45 to stop at on a 2 day bus trip from Livingstone to Lake Kariba. Hotel was a very pleasant surprise with check in being completed for the tour in reasonable time. Late arrival into the hotel at 9pm meant that a few of us wanted food before bed.. the restaurant couldn’t handle the flood of orders from restaurant and room service.. No order process, meals came out randomly, some meals came out cold, some didn’t come out at all! Breakfast (which was included) was reasonable and well serviced by staff. I would certainly stay here again when passing through, good value for money. less

Stayed during a short business trip. Location is good - near to the industrial area and the CBD. Decent service, good clean rooms and okay breakfast. Room amenities are decent but need to improve the shower in the toilets. less

The rooms are quite good, and well equipped. I did have an issue with the shower, but this was resolved once complained. Breakfast is fairly okay, friendly staff and the internet is not too bad either. With some fine tuning, they can be in the top league! less

Very nice hospitality...friendly staff.. room is good too.. fridge, cattle, tv,soap, lotion, shampoo, all available Breakfast was good but to highlight it, they mix with pork and they dont even label them in one dish they put pork sausage and pork sausage side by side ..... beef salami and pork salami were put together in one plate without labelling them ... less

Budget Hotel with Plus Stuff in Lusaka Rooms are Nice but Washrooms need improvement Breakfast is OK , Restaurant doesn't have many options Staff is Cooperative & Good Service Ample Parking 100% Value for Money less