27/09/2016 agmom98, Houston, Texas
For the price, this hotel was a great deal. I had several choices at that particular exit on I-40 but decided to give this BW Plus my business. It looks to be a newer hotel with clean, pleasant exteri... more
For the price, this hotel was a great deal. I had several choices at that particular exit on I-40 but decided to give this BW Plus my business. It looks to be a newer hotel with clean, pleasant exterior. Plenty of parking and welcoming desk staff. The room was large and nicely furnished with chair, ottoman, king bed, mini fridge, microwave. The bed was super comfortable. I would have liked slightly higher wattage light bulbs in the bedside lamps, however.
The otherwise crisp white coverlet had what appeared to be old stains on it which weren't apparent in daylight but appeared under the artificial light of the lamps once the room got dark. Otherwise, the sheets themselves were clean and white and well fitting and didn't bunch up. Hooray for this hotel using fitted bottom sheets, something the higher end hotels just can't bring themselves to do.
The bathroom was clean and spacious with plenty of towels.
The only problem I had was that there was no hot water at 5:30 AM. I had to get on the road very early and when I turned on the tub faucet I could not get hot water, no matter how long I let it run. Same for the sink. I ended up washing up at the sink using cold water and a face cloth.
Otherwise, a good stay, gas station and a fast food restaurant conveniently next door. Good internet connection. less
Patricia C, General Manager at BEST WESTERN PLUS Lonoke Hotel, responded to this review
Thank you for your kind words and also for letting us know where we may have fallen short. I apologize for the problem with the hot water. This is being investigated right now. When you are in the area again, I wish you would call me directly and I would only be too happy to arrange for your next stay with us.