Some service great and some not - 24/7 pool NOISY
16/06/2019 Bonnie S, Denver, Colorado
When we say that we will conserve water by reusing towels and bedding that does NOT mean that we want to forgo emptying waste cans and restocking coffee, etc. Although the front desk staff was GREAT a... more
When we say that we will conserve water by reusing towels and bedding that does NOT mean that we want to forgo emptying waste cans and restocking coffee, etc. Although the front desk staff was GREAT at correcting the problems, house keeping needs some training. The cute towel swan does not make up for lack of service. Having a pool open 24/7 is ridiculous because of the noise. At one in the morning when calling the desk, the gal did go down and quiet the kids. Since there is no lifeguard, a parent should be required to supervise. less
Jeff K, General Manager at Best Western Plus Landing View Inn & Suites, responded to this review
We are trying to provide something that is unique in Branson. So often, a family will attend one of our wonderful Branson shows, or have a late supper after a full day at Silver Dollar City, only to find the the hotel pool is closed at 10pm. Since our pool is detached from the guest rooms, we can keep it open so that all guests have the opportunity to enjoy all of our amenities. We have some rooms that are a good distance away from the pool exits and we would be happy to place you in a room that would suit your needs for comfort and convenience. Thank you for staying with us!