Yes, there are other nice hotels in Williams, but generally leaving the big cities in Arizona means fewer choices and a limited quality experience. Once you've already driven three or so hours from Phoenix (about 40 minutes from Flagstaff), you want a nice room at a decent price.
Check-in was very quick, the grounds are beautiful conifer forests all around. Parking is ample. The staff was exceptionally friendly and the hotel is clean and kept up, nothing looked worn out or old. The colors seemed a bit dated and inside the particular room I was in was a combination of slightly old design with clear signs of renovation.
I hadn't really wanted a demi-suite but that was all that was available by the time I was able to confirm my plans. The price was really good, and the room was huge. Two flat-panel TVs on the wall was interesting, considering there is a half-length half-wall in the room, but I suppose that prevents someone needing to turn a TV and look at it from a distance (or at an angle).
The bed was huge, and the mattress was quite firm. I was worried about that (I prefer a bit softer) but I slept well. The sheets were nice and the pillows were standard, not cheap, and there were quite a few of them (see pictures).
The shampoo, conditioner, and body wash are really small but very, very nice. There's face soap as well, which is the same brand and scent. The fixtures in the bathroom are all newer, and a blowdryer was provided but I didn't use it.
There is a small coffee bar with a hidden mini-fridge below it, empty. I didn't use it but it was cold inside, and I didn't use the coffee maker. The smaller closet (behind a regular door, unlike a larger pair of closets that might be behind a sliding door) contained hangars (wooden with a smaller hook), an ironing board and an iron, as well as spare bedding (perhaps for the couch, which may be a pull-out?)
The window opens (my room was on the 2nd-floor), and has a blackout curtain and a scrim curtain. My view was primarily pine tree but the pool was visible. There's a below-window air conditioning unit which looks newer, but I did not use it as the weather was perfect, almost cold at night outside. The blackout curtain did not close completely so I held it closed with the second remote control (in a "Fresh Remote" package). As this was for one night and I hadn't checked before, I did not take the time to call maintenance to see if they could fix it. Also, the shower wasn't well-sealed so water leaked onto the floor, again I didn't notice until it was a bit late for me to ask it to be taken care of (seemed to be an installation issue rather than a maintenance issue anyway).
The TV offers a really good number of free-to-watch channels, including the Phoenix OTA channels, HBO, several sports channels, and some news channels. There are pay-per-view options, which looked good but which I did not take advantage of.
The WiFi was surprisingly not bad if it did occasionally drop signal. The speeds were fair, which for rural Arizona is good.
The room was two rooms away from the ice machine and not near the (single) elevator at the far end of the hall. Any noise from outside would've been drowned out though by the sounds from the trees brushing up against the building and the various vent flaps flapping from the high winds - certainly not the hotel's fault but could've influenced my overall review. However, earlier I had noted that I could hear people talking in normal voices in the next room, so typical thin hotel walls.
Breakfast was included in the price. On deck were the usual variety of bread and pastry offerings, cereals, juices, coffee, scrambled eggs (cooked harder than I liked but tasted like real eggs), ham (with an option for sausage but apparently not that day), biscuits and gravy (rather below par, sorry), and a machine to make pancakes (which were obviously freshly done but really did taste machine-made). Somewhat disappointing but for some reason, I always expect decent included breakfasts.
Quick checkout was not available on the TV despite there being service options. All I needed to do was drop the key at the front desk and go, though, so that wasn't at all an issue.
Overall, this is a very nice place to stay, very clean and comfortable, in beautiful surroundings (not too close to Route 66 or the train tracks). It's good value for the price as well, better I believe than the other "big" hotel in town that's right next to the train tracks (though that is a very nice place as well). I'd be back to this one first if I'm paying, no question. less