Find somewhere else to stay
16/10/2017 Jeffrey T, Benson, United States
I've stayed in Best Western properties for 60 nights during leisure travel in a variety of states this year, so I have plenty of experience on which to base my opinion, that ,for this property, is not... more
I've stayed in Best Western properties for 60 nights during leisure travel in a variety of states this year, so I have plenty of experience on which to base my opinion, that ,for this property, is not good. I found it to be seriously overpriced for what you get, even when using Best Western Rewards points. I found the staff to be lacking in commonly expected customer service, the room ( I had a king suite) to be nice, but not deserving of the price. These days, even significantly more modestly priced chains offer in-room microwaves, but this "Plus" property did not. They also have coffee in the lobby, but you won't find that here. The Interstate exit was closed due to ongoing construction, but there was no signage at the detour exit for this hotel that is nicely secluded in the woods. Good points were cleanliness of the room and breakfast area, ample seating for breakfast and the usual hot and cold breakfast offerings. The shortcomings of this hotel and staff make me question the merit of its being classified as a Best Western Plus. Because of the lack of value I found, I would recommend that you find somewhere else to spend your travel money. less
Sheryl O, Manager at Best Western Plus Inn Of Williams, responded to this review
I sincerely apologize that you were not completely satisfied with your stay with us. Thank you so much for bringing all of your concerns to our attention. We read and appreciate all of our guests comments and we will be going over all of your thoughts about our property with careful consideration.
Thank you again and be safe in all your travels!