A reasonable compromise.
Great location in the city. 300 meters (0.2 miles) walk from Museum station train. Easy access from Sydney airport by train (5 stops). Close to city center (less than a 800 meters walk, 0.5 mile). Close access to buses going to Bondi Beach.
Cold service from front desk even if they smile. Arrival time to Sydney airport may happen at dawn and one has no place to go following the hectic flight. Even if there are cleaned rooms available before check in time, they do not try to accommodate. Unlike our B.W. Helsinki (Finland) excellent experience, this hotel staff members do not go out of their way to assist you, guests are not the focal point.
Very slow elevator. Lobby is tiny. Floor corridor is compact and barely lit.
Shower was spacious, hot water during most of the day. US power receptacle in bathroom. Lighting options were fine.
Coffee maker in the room. House keeping staff don't clean the cups. Some make a perfect sheet replacement, some don't.
Adjacent coffee bar offers breakfast for a fee. Good service in the coffee shop.
In Australia one should not expect to receive a check (bill) at the end, one has to pay at the cashier. They do not do tips, sales tax is included in the price.
Upon check in, your credit card is charged for a significant amount of incidentals, however the good thing is that it remains at a "pending" status, and when no actual charge is followed, the pending charge is automatically removed after 7 days.
If you are new to Sydney, we recommend to consider the Free Walking Tour from Town Hall at 2:30 PM (one is expected to tip at the end). less