Best Western Plus Hotel Kowloon

73-75 Chatham Road South, Hong Kong, 00000, China
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Best Western Plus Hotel Kowloon

The Best Western Plus Hotel Kowloon is located in towns most popular dining, shopping and entertainment district, Tsimshatsui in Kowloon.

It is an easy walking distance to Nathan Road and popular shopping malls in Tsimshatsui such as Harbour
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Hotel Kowloon

Traveller Overview:
3.0 Rating: 774 reviews
Excellent 4%
Very Good 27%
Average 32%
Poor 18%
Terrible 16%
Rating

cismax1916, wrote review 16/05/2020

HOTEL RUDE AND RECEPTION MANNERS Problem

To whom it may concern, I booked and keep on calling the reception because asking about my booking but they couldn't see any of my booking yet that supposedly from Booking. com (12:30AM) and its giv... more

Owner Response
stevehls, Manager at Best Western Plus Hotel Kowloon, responded to this review
Dear Guest, Thank you for taking your time to share your feedback with us. We are grateful that you pointed out the areas that did not meet your expectations, please feel free to sent me your information so we may put the remarks in your guest history for your coming visit. Your valuable feedback has been well conveyed to the concerned departments for immediate improvement. Once again, we appreciate your feedback that will definitely make us better. We sincerely look forward to welcoming you again in the near future. Regards, Steve Hung Assistant Rooms Division Manager
Rating

Ryszard L, wrote review 02/05/2020

very convenient location.

Somewhat ambivalent about this place. It's very convenient, the bus from the airport stops right outside. The shopping precinct and major tourist attractions are all within a comfortable walk and ther... more

Owner Response
stevehls, Manager at Best Western Plus Hotel Kowloon, responded to this review
Dear Guest, Thank you for taking your time to share your feedback with us. We are grateful that you pointed out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate improvement. Once again, we appreciate your feedback that will definitely make us better. We sincerely look forward to welcoming you again in the near future. Best regards, Steve Hung Assistant Rooms Division Manager
Rating

kll0l0, wrote review 13/04/2020

Nothing and nothing. Disaster stay

I stayed in this hotel for 5 nights. That was a disaster and I won’t come back anymore. During these 5 nights, I asked for cleaning my room but front desk staff said cannot go in my room for cleaning ... more

Owner Response
stevehls, Manager at Best Western Plus Hotel Kowloon, responded to this review
Dear Guest, Thank you for taking your time to share your feedback with us. We are grateful that you pointed out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to us for improvement. We look forward to welcoming you back in near future. Best Regards. Steve Hung Assistant Rooms Division Manager
Rating

RS8888, wrote review 06/03/2020

Good Location Bad Management

The front-desk reception has average conversational skills. Needs further training. Location of this hotel is good which is why I had chosen this hotel as I had stayed in this hotel 4 years back when ... more

Owner Response
stevehls, Manager at Best Western Plus Hotel Kowloon, responded to this review
Dear Guest, Thank you very much for your stay and for the review of our hotel. We feel deeply concerned about the various matters that you addressed to us, thus your experience at the Hotel was somehow affected. Your comments to us is valuable and we will review and address the issues promptly. Please rest assured that this is not our usual service standard at Best Western Plus Hotel Kowloon and I am taking it up personally to drive the team for immediate service improvement accordingly. Do contact us directly at your next visit to Hong Kong. We look forward to welcoming you back to Hong Kong in near future. Best Regards. Steve Hung Assistant Rooms Division Manager
Rating

peterrin1, wrote review 18/02/2020

Not really a plus hotel

We arrived at the hotel for our 2 night stay around 4 pm. Check in was ok and staff were friendly. We were upgraded to a room on the 8th floor, with a bit of a view. The room and furnishings were quit... more

Owner Response
stevehls, Manager at Best Western Plus Hotel Kowloon, responded to this review
Dear Guest, Thank you for taking your time to share your feedback with us. We are grateful that you pointed out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate improvement. Once again, we appreciate your feedback that will definitely make us better. We sincerely look forward to welcoming you again in the near future. Regards, Steve Hung Assistant Rooms Division Manager