very convenient location.
Somewhat ambivalent about this place. It's very convenient, the bus from the airport stops right outside. The shopping precinct and major tourist attractions are all within a comfortable walk and ther... more
Somewhat ambivalent about this place. It's very convenient, the bus from the airport stops right outside. The shopping precinct and major tourist attractions are all within a comfortable walk and there are plenty of good restaurants around BUT the room was a bit wanting: the bathroom, whilst functioning OK could do with a bit of a facelift, the veneer on the back of the door was coming away and some of the fittings had definitely seen better days, The furnishings were old and scratched, the wall-mounted T.V. is at right angles to the bed, the air-conditioner fan was a trifle noisy, the ceiling needed painting and I found the remains of someone's take-away meal under the bed. The tea-making facilities were minimal - only 2 tea-bags! Staff were friendly and amenable to a fault. I'm not sure if it deserves a 3-star rating. less
stevehls, Manager at Best Western Plus Hotel Kowloon, responded to this review
Thank you for taking your time to share your feedback with us. We are grateful that you pointed out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate improvement.
Once again, we appreciate your feedback that will definitely make us better. We sincerely look forward to welcoming you again in the near future.
Assistant Rooms Division Manager