Quite simple and poor menu choice at dinner
13/10/2019 Infinita_Highway, East Anglia
Was reccommended this hotel by colleagues due to proximity but it was very disapointed. The room was ok but there was no mini-bar - seriously, we are in 2019... this should be minimum standard for any... more
Was reccommended this hotel by colleagues due to proximity but it was very disapointed. The room was ok but there was no mini-bar - seriously, we are in 2019... this should be minimum standard for any hotel claiming to be 4-stars. My room had quite a nice view but not very good sound-proof.
I was also with the impression that there was a gym with swimming pool. It turns out there was a sports facility next door that I could use. After being informed of the situation by the receptionist I got changed and went there, just to find out it was already closed... 5pm on a Sunday!
The dinner menu was disappointing with not many options. I ended up going for a burger and it had such a weird taste that made me feel sick later when I went back to my room - there is a McD not far from there, which is ridiculous to even suggest, but... At least I managed to have a decent breakfast - that was very good. less
HotelFredericia, Souschef Reception at Best Western Plus Hotel Fredericia, responded to this review
Thank you for taking your time to share your experience regarding your stay at our hotel.
We´re really sorry we didn´t meet your expectations.
Please visit our homepage to see the description of our rooms and the information regarding the free access to the next door fitness center and swimming pool.
I hope you told the waiters about the weird taste such as they were able to take action immediately?
I have passed your words regarding the dinner to our F & B Manager.
I hope you´ll come back again giving us another chance.