Nice inexpensive hotel with one crippling flaw
14/02/2019 ManateeWrangler, Baech, Switzerland
Nice, very clean room with walk-in shower. The bed had a bit of a weird stiffness to it, but ended up not being an issue and was comfortable. One minor complaint I had was that the work table was ve... more
Nice, very clean room with walk-in shower. The bed had a bit of a weird stiffness to it, but ended up not being an issue and was comfortable. One minor complaint I had was that the work table was very small, barely large enough to spread out some papers and a laptop. A much bigger issue I had was that the fan on the heat/AC unit was loud (which I like), but could not be set to remain on independent of the heat or cooling settings, so it would continuously cycle on and off throughout the night, There is a "constant-on" feature on the wall thermostat control but it seemed to have no effect. I mentioned this as a problem when I checked out and the staff member at the front desk told me the constant fan function was purposely deactivated because the housekeeping staff "couldn't be trusted to leave it turned off" (his words), which I didn't understand at all. It made deep sleep impossible. less
KetalP3, General Manager at Best Western Plus Hardeeville Inn & Suites, responded to this review
Thank you for staying with us and we are glad that you liked the room, On behalf of the front desk staff I apologize for incorrect information. We are working on to resolve this issue asap. Again thank you for staying with us and look forward to see you in future.