Best Western Plus Graham Inn

1707 Highway 16 S, Graham, Texas, 76450-4607, United States
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Best Western Plus Graham Inn

Enjoy convenient access to Young County Arena and Graham Livestock Shows while staying at this Graham, Texas hotel.

Whether traveling for business or for pleasure, the Best Western Plus Graham Inn has it all from comfortable, affordable acc
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1707 Highway 16 S, Graham, Texas, 76450-4607, United States

Reviews of Best Western Plus Graham Inn

Traveller Overview:
4.0 Rating: 192 reviews
Excellent 48%
Very Good 21%
Average 14%
Poor 7%
Terrible 7%
Rating

Jfwilliams0305, wrote review 24/05/2021

Horrible!

Too many issues to mention but let’s say the cold showers did us in! The towels were dirty with stains and even after they said they fixed the hot water issue, we were forced to take cold showers befo... more

Owner Response
BW Graham, General Manager at Best Western Plus Graham Inn, responded to this review
Thank you for taking the time to leave us a review of your recent stay with us. I am exceptionally sorry for your poor experience at our property. I can completely understand your concerns. It is our goal to provide excellent service and amenities to all of our guests each time they trust us with their business. We would like the opportunity to speak with you further regarding this matter. Please reach out to us directly so we can try to earn your trust in the future.
Rating

lramirez383, wrote review 02/04/2021

Average

Shower was a little dirty. Pillows were small. Overall was an average place to stay. A good location that is close to several restaurants and shopping areas. Breakfast was prepackaged and was a grab... more

Rating

370casandraroletha, wrote review 15/03/2021

Very nice hotel

This is an excellent place to stay! I would highly recommend this hotel to others! The rooms are very clean and the breakfast is hot! I was pleased with the customer service and I would stay here agai... more

Rating

Cheryl J, wrote review 12/01/2021

DON'T STAY HERE

The entire hotel was extremely hot even though it was 32 degrees outside. The shower was in need of repair and looked dirty. I left a yeti cup in my room on the desk and called the front desk 10 minut... more

Owner Response
BW Graham, General Manager at Best Western Plus Graham Inn, responded to this review
Cheryl, I am sorry that you had such a bad experience. I in no way called you a liar. I just explained they did not find the cup and they did not steal it as you said they did. We have video cameras in the hallways and I would have seen if they kept the cup or threw it away. I understand that it was a special cup to you as it had Trumps name on it and I tried to assure you yesterday they did not take it or throw it away. Our political stand points have nothing to do with our jobs. If the cup had been found they would have brought it to me as one of the housekeepers (a trainee) was standing next to me as I spoke with you on the phone she immediately went up to find the cup to bring it down to me. It was not in the room. I tried to explain that I was in no way calling you a liar and you hung up on me after I told you I spoke with both housekeepers that went into that room. I am sorry you felt I was calling you a liar I just don't feel it is right to automatically assume my staff are thief's either. They have worked at this property for many years one or two of them almost as long as this hotel has been open. I just did not have proof they did anything with the cup or that it was left in the room. I just know I personally do not like calling anyone anything without proof. Again I am sorry you felt that is what I was doing to you. I understand completely you not wanting to stay with us again if I had felt they way you do than I probably wouldn't either. I hope I have at least assured you that I do not think you are a liar.
Rating

meaganboyd, wrote review 26/12/2020

Graham Best Western!

Honestly was an amazing stay. I am from Graham and my husband and I went to Graham for Christmas. It was the first time I haven’t spent Christmas Eve at my parents house but it was right down the stre... more