Not great this time
29/10/2017 Zumwalt, Seattle
I’ve stayed here four of five times over the last 12 or so years whenever I’ve had a reason to visit the area. I’ve been a repeat customer because though the selection isn’t great in town, at least du... more
I’ve stayed here four of five times over the last 12 or so years whenever I’ve had a reason to visit the area. I’ve been a repeat customer because though the selection isn’t great in town, at least during past stays the room was clean and staff though not overly friendly was proficient.
Since my last stay a few years ago the hotel seems to be in need of a refresh or deep cleaning. The room I stayed in wasn’t in great shape. Carpet was dirty, scuff marks in the walls, lighting fixtures were loose, the upholstered chair was very dirty with visible stains, shower had hair from the prior occupants stuck to the side of the showers wall and the bedding cover had what only could be described as a blood stain on it to greet us on arrival.
We just decided to fling the cover off and deal with what the room presented as we weren’t planning to spend much time in the room.
We should have complained in retrospect and tried for a different room. The room we were assigned was near an area were the hotel had placed a receptacle for people to extinguish their cigarettes (also the bin was overflowing with trash). As such people throughout the night predictably smoked at that spot which on occasion was sucked into our room for us to smell.
Past stays were pretty much incident free, I hope if we decide to stay here again we will have a more enjoyable stay. less
Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Hello Zumwalt and thank you for your comments. The problems you experienced are well below our standard of cleanliness, and as you can see from other guest comments, a rare, if at all, unusual occurrence. We hope you give us another try again in the future. I apologize for any inconvenience.