Best Western Plus Cypress Creek

One of the nicest Best Western properties I have ever stayed. will stay there again. Great customer service as well. The room was much larger than expected glad I booked this Best Western location in Biloxi Miss less

The outside of the hotel was a little creepy. The person at the front desk was nice. The placed smelled pretty good. My room was on the 3rd floor. My room was clean. The bathtub was huge and also clean. The a/c worked great and the bed was soft. My only complaint was the bedding. I did have nice, clean sheets. However, the blanket was super thin, and the pillows were very small. The room was nice and quiet. I slept like a baby. I would stay here again, but would definitely request more blankets. less

Hurricane Zeta came and I was without power and so was best western as soon as there power came up I was offered a room and the employees was great and this was my first time staring at best western but it won’t be my last time less

Our room was dirty, sheets looked as if someone had slept in them. Pee stained and hair in the bed. Sink mirror was dusty dirty from stuff splashed. Bathroom floor had dirt like swept into corners bathtub had soap sum build up on tiles.We were moved to another room it was the same except no pee stain. So disappointed this was a plus hotel. less

Usually stay at Best Western Plus properties but this one was disappointing. It appears to be an older property which could use some updating. Our major problem was checking out when my 77 year old husband fell on a wet ramp in front of the hotel. It was rainy and the ramp was slippery. No one came to help us and after he was able to get up someone showed up and said they try to keep a sign out warning guests of slippery condition. They said people keep moving the sign. May we suggest treating the ramp with a non skid material. It did not help us but it may prevent someone else from a bad fall. Overall experience was not good. Will not stay at this property again. less