Clean, Updated Paint, Nice Hotel
07/10/2019 Btouchet925, Lafayette, Louisiana
The first review on this hotel will start with parking lot. THere is only one way in and one way out. Next would be the rooms- we stayed in a Double queen room. Bathroom was small but still clean and ... more
The first review on this hotel will start with parking lot. THere is only one way in and one way out. Next would be the rooms- we stayed in a Double queen room. Bathroom was small but still clean and nice. Breakfast was decent. Would be nice if they changed up the main hot items daily. Pool area was decent. Could use more seating area. We were there with a soccer team and used the pool for relaxing time. last but not least- the elevator..... This was our only problem. It was sooo slow. WIth this hotel only having 4 floors- it was way faster using the stairs. less
bwbiloxi, General Manager at Best Western Plus Cypress Creek, responded to this review
Dear Ms. Touchet,
Thank you for completing the survey regarding your recent stay at our property. I thank you for your rating and I apologized for the inconvenienced you went through with the elevator.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Plus Cypress Creek