The outside of the hotel was a little creepy. The person at the front desk was nice. The placed smelled pretty good. My room was on the 3rd floor. My room was clean. The bathtub was huge and also clea... more
The outside of the hotel was a little creepy. The person at the front desk was nice. The placed smelled pretty good. My room was on the 3rd floor. My room was clean. The bathtub was huge and also clean. The a/c worked great and the bed was soft. My only complaint was the bedding. I did have nice, clean sheets. However, the blanket was super thin, and the pillows were very small. The room was nice and quiet. I slept like a baby. I would stay here again, but would definitely request more blankets. less
Syed Naqvi, General Manager at Best Western Plus Cypress Creek, responded to this review
Thank you for completing our survey regarding your recent stay at our property. I thank you for your rating and I hope to see you soon in a near future. I thank you for your rating and I will share your comments with my team.
Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Plus Cypress Creek