The check-in was efficient and welcoming. The GM of this Best Western greeted us when we arrived and checked us in. He was friendly, helpful and efficient. We had a nice conversation and I felt relaxed and really welcomed into the hotel. Our suite was clean, comfortable and roomy. I could sit on the sofa and read while my husband was napping undisturbed on the far bed. The breakfast presented a nice selection of choices. The wait staff for the breakfast was friendly, helpful, and smiling. She was verifying that items were available, replacing, or straightening to be sure that all was orderly and clean for a positive breakfast experience. There were dispensers for coffees, milks, hot water and juices that space saving and convenient. I highly recommend this Best Western and hope I have a chance to stay there again. less