Horrible Room Smell
My room stunk with glad plug ins when I got into the room. I unplugged them. Left for dinner and when I came back it stunk like cigarette smoke- which is why they prob put the glad plug in in!!! Menti... more
My room stunk with glad plug ins when I got into the room. I unplugged them. Left for dinner and when I came back it stunk like cigarette smoke- which is why they prob put the glad plug in in!!! Mentioned this to the guy behind the desk and he did nothing. I WILL NEVER STAY AT YOUR HOTELS EVER AGAIN. Horrible customer service! Gross rooms :( less
K M, General Manager at Best Western Plus Cutting Horse Inn & Suites, responded to this review
We apologize your room was not as pleasant as you thought it was going to be. We did check the room and we did not smell any cigarette smoke, we are assuming it might have been from outside if someone is smoking in the smoking area, Again our apologize.