Best Western Plus Cotton Tree Inn

10695 Auto Mall Drive, Sandy, Utah, 84070-4147, United States
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Best Western Plus Cotton Tree Inn

Welcome to our newly renovated Best Western Plus CottonTree Inn- Sandy, UT, located off Interstate 15, just 20 miles south of Salt Lake City. Our Best Western hotel offers easy access to popular area attractions like Rio Tinto Stadium, home of the ML show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
10695 Auto Mall Drive, Sandy, Utah, 84070-4147, United States

Reviews of Best Western Plus Cotton Tree Inn

Traveller Overview:
4.5 Rating: 843 reviews
Excellent 69%
Very Good 22%
Average 5%
Poor 1%
Terrible 1%
Rating

W3855CYadamb, wrote review 07/09/2020

Great staff, great breakfast.

This is a family friendly property, given the restrictions with COVID breakfast was great. The staff was very friendly and helpful, despite all my questions. Checking in and out was quick and easy. We... more

Rating

K2394INrichardm, wrote review 31/08/2020

Mr

Connor & Camron on the front desk was great They we’re very friendly & helpful in my stay They went above and beond. I ask for a room I had before and the went above n beyond to get it for mr The maid... more

Owner Response
kristen fortie, General Manager at Best Western Plus Cotton Tree Inn, responded to this review
Thank you so much for your wonderful review. We are so pleased that you enjoyed our hotel and had a great stay. We do have an amazing team who truly enjoy hospitality and we appreciate very much your acknowledging them. Sincerely, Kristen Fortie General Manager
Rating

Tracy J, wrote review 09/08/2020

Best stay!

We had a perfect experience at this hotel. Customer service was not only present but outstanding during these difficult times in the world. I have family nearby but even when this pandemic is over (ho... more

Rating

Gregory S, wrote review 07/08/2020

Staff without masks

Hotel is very nice. I encountered staff on several occasions not wearing masks. Male housekeeping staff - mask around his neck. Another (maybe housekeeping) with no mask. Such a simple thing ... a... more

Owner Response
kristen fortie, General Manager at Best Western Plus Cotton Tree Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 801-523-8484. Sincerely, Kristen Fortie General Manager Best Western Plus Cotton Tree Inn
Rating

bcpihp, wrote review 02/08/2020

Passing through

Best night sleep I have had in a few days traveling. Hot breakfast, unusual during covid season. Clean rooms, stayed here a year ago, will stay again if in the area. Abundance of eateries close by, lo... more