19/02/2019 Travel48451698583, Kelowna, Canada
Overall, great hotel...great staff and very attentive! Rooms were spacious and bed comfortable...just a little noisy as we were situated on the 4th floor because we had a pet and it was close to a bar... more
Overall, great hotel...great staff and very attentive! Rooms were spacious and bed comfortable...just a little noisy as we were situated on the 4th floor because we had a pet and it was close to a bar type establishment but I believe if we were situated on a higher floor, it would have been just fine. Gym was great, restaurant was great, location was great! In the summer however, not sure I would stay as there is no pool or hot tub but other than that...wonderful place! less
Chateaugranville, General Manager at Best Western Plus Chateau Granville, responded to this review
Thank you for your great feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that you enjoyed your stay with us and you appreciated our comfortable and spacious suites, restaurant, convenient fitness centre as well as our central location. All our guest rooms are equipped with double paned windows to alleviate any noise from busy Granville Street. We regret to hear that you still experienced noise during your stay with us. We encourage you to request for a room in the back of the hotel which is the quiet side. We would be more than happy to accommodate your request on your next visit.
Thank you for choosing our hotel and we look forward to welcoming you on your next stay.