Best Western Plus Atrium Inn & Suites

275 Alfred Thun Road, Clarksville, Tennessee, 37040-6294, United States
based on 573 reviews Trip Advisor Logo
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Best Western Plus Atrium Inn & Suites

Best Western Plus Atrium Inn & Suites Clarksville is still open and here for you. Our public spaces and rooms are clean, sanitized and ready to welcome anyone who needs a place to stay. You can count on us to be here, continuing to offer our guests t show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
275 Alfred Thun Road, Clarksville, Tennessee, 37040-6294, United States

Reviews of Best Western Plus Atrium Inn & Suites

Traveller Overview:
4.5 Rating: 573 reviews
Excellent 66%
Very Good 22%
Average 5%
Poor 2%
Terrible 3%
Rating

joeblow1235414, wrote review 13/10/2020

Noisy and poor service

The desk clerk loudly announced our room number as she handed us our plastic keys. Obviously she has never had any training whatsoever, concerning hotel security. Then we were given two rooms tha... more

Owner Response
January Skaggs, at Best Western Plus Atrium Inn & Suites, responded to this review
We sincerely apologize for not meeting your expectations. We value you and your feedback and will use this review to make changes. We hope you give us another chance so we can make your stay wonderful.
Rating

momdadc, wrote review 29/09/2020

Think Twice

Very nice hotel for sleeping and accommodations. Breakfast? Sucks. See pic. Weekend they have a full breakfast. During the week, it's a joke. Some "grab and go" bag with water and fruitcup. I asked a... more

Owner Response
January Skaggs, at Best Western Plus Atrium Inn & Suites, responded to this review
We want to apologize for not meeting your expectations. We value your feedback and want to thank you for taking the time to review us. Come back and see us so we can exceed your expectations.
Rating

Afishnamed, wrote review 24/08/2020

Do not stay at this property. NO CONCERN for Covid-19

I was SHOCKED and DISMAYED by the complete lack of concern for COVID-19 at this property. The front desk staff were wearing their masks inappropriately, they had their nose uncovered. I saw three clea... more

Owner Response
January Skaggs, at Best Western Plus Atrium Inn & Suites, responded to this review
We apologize for your experience. We ensure you that our top priority is our guest and employees safety during this pandemic. We have taken extra steps to ensure safety standards are met. Please give us another chance so we can exceed your expectations.
Rating

aliciaw437, wrote review 20/08/2020

Nice hotel, very nice staff

I have nice things to say about this hotel. Clean, very quiet, extremely friendly staff, but none of the ones I saw or encountered was wearing a mask. Plus they were having a party in one of the con... more

Owner Response
January Skaggs, at Best Western Plus Atrium Inn & Suites, responded to this review
Thank you for taking the time to review your stay with us. We are so glad you had a great stay with us. Our top priority is our guest and employees safety during this pandemic and we ensure you we have taken action to ensure safety standards are met. Come back and see us soon.
Rating

columbiamo, wrote review 07/07/2020

great place during trying times

Stayed here one night for a visit with family in the area. All areas were super clean and the staff were friendly and helpful. Used the pool - it was clean and had plenty of towels. The limited to... more

Owner Response
January Skaggs, at Best Western Plus Atrium Inn & Suites, responded to this review
We are pleased you had a wonderful stay with us. As our valued guest we appreciate your feedback. Come back to stay with us soon.