Best Western Plus Atlantic Hotel

Stayed here for 3 nights as part of a family get away in December 2016. The hotel is large and well equipped - 3 swimming pools, a small gym, onsite restaurant, on site bar, ice cream bar. Hotel is popular with expat oil rig workers. The room was a good size and clean, bed was comfy. Air con stopped working at one point but the hotel sent someone out quite quickly to sort the problem, which was good. Good selection of local and international food options at breakfast. We only had dinner once at the restaurant - the food was okay, not brilliant. For us, the overall stay was fine, but other people in our group who had visited the hotel the year before picked up on a few areas where standards seemed to have dropped - for example no lifeguards at the pool area (where previously there had been continuous life guard presence); the linen used in the restaurant was of a lower quality (paper napkins instead of fabric); less hotel staff than previously etc. The children enjoyed staying here, mainly because of the swimming pools (so it was frustrating when the pool was closed one day for a private party). The beach is approx 10 minutes walk away, and there are a few bars on the beach selling drinks, food etc. Overall, a nice enough hotel, and staff are generally helpful. less

Internet Internet Internet... life, work, our very existence, it's all linked to connectivity and when you fail with this, it's a massive fail. To add to an already disappointing experience, I ordered a pepperoni pizza... which did arrive promptly, so timing is not in question at all. The disappointment came from the pepperoni or lack thereof. Clearly the kitchen had run out of pepperoni and substituted it with slices of a local sausage (delicious to some and not quite so for others - I fall in the latter category). Just a head's up guys, the kitchen should alert waiters when something is not available (we all understand that these things happen), it would go a long way to avoid having disgruntled guests. Remaining with service and waiters, the staff serving guests on the verandah are inattentive and unless you get up and call them, they will not offer you any service. This is frustrating. On the plus side, their outdoor area is pretty spectacular. The view is simply amazing and the pools are inviting. My negative review is based mainly on the lack of internet when I really needed it. Will I go there again... probably not if I need internet or service on the verandah, for the pool, yes I would. less

Improve the access to your technical team. They were not available when I need their service. I called the front desk several times and I was told they were sending someone over to assist me. The IT professionals never came. less

i had a wonderful experience throughout my stay at the Best western plus Atlantic hotel. Beautiful view of the gulf,delicious food and caring staff. i love this hotel, and i will choose to stay here anytime i visit takoradi. less

I was able to spend a night at the best western in takoradi and the service, food, hospitality I got from this place was wonderful. I would most definitely be using them again. also love that they have a weekend discount which is a lovely way to get customers to come stay and experience their services less