great hotel , great staff excellent hotel all round
08/02/2017 paul s, Manchester, United Kingdom
i recently came back from a trip to thailand spending 2 spells at this hotel , the last four days were spent in this hotel in bangkok before i flew home this was my 14th visit to thailand and i have s... more
i recently came back from a trip to thailand spending 2 spells at this hotel , the last four days were spent in this hotel in bangkok before i flew home this was my 14th visit to thailand and i have stayed in a lot of hotels ranging in price from budget to five star hotels.the price was mid range £60-£70 a night for a double room and this included breakfast i paid £65 a night through a third party website for my stay here , the room was very modern and very clean, it included a mininbar , mini safe , complimentary bottled water , tea and coffee making faciliites air cinditioning also a big plus was that the tv had satelite channels ( western tv ) most other hotels do not cater for western guests on the tv channels provided the shower/ wetroom was fantastic with hot and cold water for the shower and sink which isn't always available in some thailand hotels , all the staff wente the extra mile to cater for my needs i.e one of the reception staff sorted my laundry out in 24 hours all washed and ironed and folded and kept for me at the front desk superb service with a smile , i have to note here that the staff spoke superb english although my thai language helps sometimes you need to speak english . the location of this hotel is excellent a short walk away from the underground/ skytrain and plenty of taxi's and tuk tuk's are availble on soi 15( road 15 in english ) soi 15 has plenty of food choices ,foot massage , and small supermarkets nearby ( family mart and 7-11 ) also a money exchange less than 100 yards from the hotel and if you want a queit time and retreat this hotel is the place for you as the rooms are quiet also there is a rooftop bar/ restaurant that is open all day from 6-30 am when breakfast is served untill 11pm if you want somewhere peaceful and relaxing altogether a great choice of hotel in bangkok less
Teambwplus20, Guest Relations Manager at Best Western Plus at 20 Sukhumvit, responded to this review
Many thanks for your review of our hotel, we are delighted that we were able to meet your expectations.
Hope to be able to welcome you back again in the future.