This place even though centrally located is not good for families. There were cockroaches in the room and when we brought it to the notice of the Housekeeping supervisor - she was very casual about it and said it may happen. We went with proof (pictures) and she brushed us off!
The second was, we stayed for 5 days/ 4 nights and the room was not cleaned once. We had to ring for the maid, to make up our room, and she did it. The sheets, coffee powder, tea bags, milk creamers, sugar was never replenished and we had to go and ask for some.
The third and major thing was, they said i had stained their pillow and i would be fined 200 Bhaat. They gave me an official letter to that effect. i ignored it and thought of settling that amount at the time of check out.
We had booked 3 double rooms and 2 rooms with extra beds. But they said they had only 1 extra bed.
The last straw was when they said they we had ruined their carpet and wanted US$ 2000 as compensation, which we refused. Then they started bargaining, went down to USD 1000, then to 5000 TH Bhaat, 4000, 3000 then finally 2000. We said we will pay up 5000 Bhaat, but we needed a letter from the hotel to that effect. They refused and said that they cannot give us any proof of the amount we had paid.
Luckily for us, one of our relatives was a Thai lady and was fluent in the language. She called the Police and they came to the hotel. The policemen were very decent, they checked the room and could not find the stain. It was hat miniscule. Then the Housekeeping lady changed her tack completely (putting some politicians to shame) and said she never asked for any money from us.
In short, do not go there, unless you want to pay extra. A very unprofessionally run hotel and the staff trying to make money on the side! less