26/01/2017 bendybev, Germany
What a lovely place! Fantastic big room (even had a separate dressing/cloakroom), lovely breakfast, helpful and friendly staff from reception to bar waiting and housekeeping, superb food quality on r... more
What a lovely place! Fantastic big room (even had a separate dressing/cloakroom), lovely breakfast, helpful and friendly staff from reception to bar waiting and housekeeping, superb food quality on room service, great location in the centre of town with its own car park. Beautiful pool and sauna which we were hoping to use but Sod's law our little one got sick so we didn't. The views alone were stunning. Loved it.
Downsides (more advisory for other travelers than me complaining)
The car park upper levels were too small for our car and we ended up in a bit of a pickle having to reverse our way out - our fault - not hotels, they told us to park on first level which was fine for our car (they didn't tell us why though so we thought we'd try the upper levels... anyway long story short - don't go past level 1 if you have a bigger car.
I found the lift system a bit confusing (my husband told me I was being dimwitted) as we had to go to level 2 in one lift then transfer to a different lift to take us to level 5 but the lifts didn't follow the same floor plan (tried to change on level 3 one day and got lost!) so I had to get my head around that they were different buildings with different lifts and floor numbers and not to deviate from changing on 2!
I would absolutely stay again and would thoroughly recommend it to anyone visiting paderborn. less
BarbaraDiehl, Manager at Best Western Plus Arosa Hotel, responded to this review
Thanks a lot for your good ranking.
Kind regards Team Best Western Plus Arosa Hotel