Best Western Plus Arosa Hotel

I've stayed here before, but its always worth writing a second review. If you stay in the new block of rooms, you won't be disappointed, Amazing bathrooms, great beds and lots of space to spread out. Great views over the city, but no coffee machine in the rooms. Good breakfast although they have chosen a rock radio station which might not be to everyone's taste. The pool, rooftop bar and panorama restaurant are really special and will really add a wow factor to your stay. I'm not normally a fan of Best Western Hotels or Best Western Plus as this is. However, its a really nice hotel. less

For a start it is a nice hotel, with a good location, a good restaurant and a swimming pool. My daughter stayed here a few month ago, read on. The key card wouldn't work in the safe. The air-conditioning in some room was not "working properly" (I was grateful for the upgrade, the luxury rooms really are luxury.) The door to the shower said "push" the buttons in the shower looked like icons but didn't say "push." My Key card stopped working. Answer: "You shouldn't keep it near your mobile phone." Did I say my daughter stopped here a few months before? She had exactly the same problems. Why didn't the hotel learn from their mistakes? NB Push the buttons in the shower and turn the leaver to select what you want. Don't keep your key card near your mobile phone. It's not the key card to work the safe, its your credit/debit card. There you go, done the job for the hotel, payment for the upgrade less

Stayed with family and friends and was impressed. We had a fantastic double room both of which were huge. This option came with an on suite bathroom which included a large jacuzzi with TV for ultimate relaxation. With an on site swimming pool, sauna and steam rooms it is perfect for pre/post daily activity within Paderborn and the local area. The hotel is ideally located within Paderborn with no need to drive to any of the more authentic restaurants and bars which are all within in 5-10 mins walking time from the hotel. less

Pluses: -nice large clean (business) room with a shower (which we prefer) -well functioning in room free Wifi -friendly helpful staff -very extensive breakfast, kept well supplied all the time, the orange juicer is tricky to use (self service), a bit expensive at €15 -well located, a mere 5 minutes walk from the cathedral (Dom) and compact city center -private enclosed parking at €10 per night. Minuses: no air conditioning on the higher floors at least! In spite of being advertised as having rooms with air conditioning, when entering our business room we found a disquieting note on the temperature regulator that it offered “cooling”, the room was hot indeed 23 degrees C, while we had especially booked a room at the Arosa because of the the weather forecast forecasting 30 degrees C. We decided to wait for a night, the next day complained to the receptionist who told us that their air conditioning only properly worked up to a certain level, not up to the 10 th floor (UK counting system) we were on, she did offer to get us a lower room, but because of the hassle of repacking and unpacking again while not even sure the cooling would really be better we declined. Don’t think we will ever book a room during the summer ever again. less

Great hotel, with great service. The Location is right in the heart of the old town and easy approachable form the train station. The breakfast was typical but very tasty. Depending on the room you may have too much sun during the evening. less