Best Western Plus All Suites Inn

500 Ocean Street, Santa Cruz, California, 95060-6602, United States
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Best Western Plus All Suites Inn

Welcome to the Best Western Plus All Suites Inn!

We offer the ideal location less than two miles from the Santa Cruz Boardwalk, and within one mile of the downtown shopping area.

Historic downtown Santa Cruz is a quaint, California
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
500 Ocean Street, Santa Cruz, California, 95060-6602, United States

Reviews of Best Western Plus All Suites Inn

Traveller Overview:
3.5 Rating: 865 reviews
Excellent 31%
Very Good 35%
Average 15%
Poor 9%
Terrible 8%
Rating

Julie B, wrote review 23/06/2021

Frustrating experience & Disappointed

My husband & I booked this trip to spend time with the kids/grandkids at the beach for four days. Hubby had to attend a zoom meeting & work for a couple hours each morning. The ethernet cable did no... more

Rating

gabfusco, wrote review 10/06/2021

Super convenient and comfortable

Super close to the beach and downtown. Hotel is always clean, staff is friendly and accommodating. Nice breakfast options. IMy family and I plan on staying here Everytime we come to Santa Cruz in the ... more

Rating

brandi9272021, wrote review 17/05/2021

My experience

I did not get the Rome I was told I was receiving. In the Room that I did get looked horrible from ripped things, stains, broken and messed up the walls. One particular woman there what's extremely ru... more

Owner Response
Dan Sanda, General Manager at Best Western Plus All Suites Inn, responded to this review
We are sorry to hear that we did not exceed your expectations. We are excited that we have an upcoming renovation, which will modernize our rooms and hope you will consider staying with us again in the future. Thank you for recognizing the staff that was helpful to you, we take a lot of pride in providing quality service and appreciate the kind remarks.
Rating

JensenJeni, wrote review 10/05/2021

Great Location

Hotel located very central to food and activities. Room decor outdated and couch looked very old and used. Bed was comfortable. Could have better pillows. Hot breakfast not available yet but had optio... more

Owner Response
Dan Sanda, General Manager at Best Western Plus All Suites Inn, responded to this review
Thank you for taking the time to tell us about your stay. We are very happy to hear that you enjoyed your time with us and look forward to your next visit. We are very fortunate to have such a great location and are also looking forward to an upcoming renovation that will modernize our rooms and public areas. Thanks again for your kind words. Have a great day!
Rating

tklectro, wrote review 10/04/2021

it's okay

not a high end place, but you knew that already. People are nice, friendly, and try hard. Always something missing though...one time we checked in there, and every electrical appliance needed to be pl... more

Owner Response
Dan Sanda, Owner at Best Western Plus All Suites Inn, responded to this review
Thank you for taking the time to tell us about your stay and for coming back to stay with us, your loyalty is much appreciated. We apologize for not exceeding your expectations and will make sure to address the issues you brought up with our staff. We are very happy to say that we are planning to renovate the rooms this year and look forward to these changes. Thank you again for your time and we hope your next stay with us will be a great one.