Best Western Plus All Suites Inn

Considering the price relative to other establishments this place was very disappointing. Room smelled like toilet bowl cleaner and marijuana...pretty filthy. The windows looked they hadn’t been cleaned since the 70s, there was blood on the curtains, the floor was sticky, the towels were dirty, the sofa was rank and the noise was unreal. I would have rather slept in my car. Never again. less

I do not recommend this hotel because of the super thin walls. Tried to get an upper floor but front desk said they didn't have any available. So not only was there a loud group of people next to us, but a noisy neighbor above us also. I usually just turn on the bathroom fan for some 'white noise' but it's on a motion sensor with auto shutoff timer that can't be overridden! So none of us got a goods night's sleep! If your a heavy sleeper or wear earplugs, this might be a place for you because of location and it is clean. Not really an 'all suite' hotel though, because there is a sofa with a TV and a few feet away there is the bed with another TV - No divider at all. less

Elizabeth, The young lady @ the front desk is ever so helpful... Any question I have, from places to eat or places to visit on my downtime it helps that she is very knowledgeable about the surrounding area. When I had a request for my room she was more than happy to help me with it and took care of it on the spot, It’s a pleasure to be greeted with a smiling face after a long days work, if for no other reason Elizabeth would be the reason for me staying here again.... Thank you Elizabeth for your kindness, helpfulness and great attitude keep up the good work... Mr. V less

Location: On the main street (Ocean) close to downtown and boardwalk. Hotel: Single building- 3-4 stories high with an open ground floor parkinglot Room: Good size room, smaller sized bathroom, Small livingroom area and wetbar Positives: Location to downtown and beach, friendly and helpful staff, clean rooms. Negatives: Cannot switch tv to HDMI unless they bring you the master remote. Ranking at time of writing: #20 of 54 Hotels in Santa Cruz As stated this hotel is close enough to downtown but a bit of a walk to the actual beach. Conveniently located on the main street and easy to find. There's a CVS a short drive (walk-able too). Hotel is very clean and the employees i encountered were very nice and helpful. Only experienced a problem with the TVs but it was quickly solved. Thank you Eva and Justin! less

This is an OK hotel for an OK price. The location is pretty good (pier and sea front are walkable) Breakfast could be better and our room was right by the ice machine so only 4 stars I'm afraid. It had potential to be better. Massive room and was very comfy. less