Best Western Plus All Suites Inn

500 Ocean Street, Santa Cruz, California, 95060-6602, United States
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Best Western Plus All Suites Inn

Welcome to the Best Western Plus All Suites Inn!

We offer the ideal location less than two miles from the Santa Cruz Boardwalk, and within one mile of the downtown shopping area.

Historic downtown Santa Cruz is a quaint, California
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus All Suites Inn

Traveller Overview:
3.5 Rating: 844 reviews
Excellent 31%
Very Good 35%
Average 15%
Poor 9%
Terrible 8%
Rating

MATVEY C, wrote review 17/01/2020

Santa cruze stay

Nice Clean Hotel! With a clean rooms, and very good service. Helpful staff, good restaurants at walking distance. Garage type parking space. Free breakfast was very good with a big selection of diff... more

Owner Response
Hailey G, Front Desk Supervisor at Best Western Plus All Suites Inn, responded to this review
Thank you so much for taking the time to review our hotel! We truly love to hear feedback from our guests. We are so happy to hear you enjoyed your stay with us and you were able to try our breakfast. We hope to see you again soon. Thanks again and have a wonderful day.
Rating

828sherriec, wrote review 12/01/2020

Good Location

We've stayed at this location a number of times. It is walking distance to downtown Santa Cruz. Despite being on a busy intersection the rooms are quiet. I like that breakfast area is large with bar s... more

Owner Response
Hailey G, Front Desk Supervisor at Best Western Plus All Suites Inn, responded to this review
Thank you so much for reviewing our hotel. We are so happy that you chose to stay with us again! We are so glad you enjoyed our breakfast. We try our best to give as many options as possible. We hope to see you again soon! Thanks again and have a wonderful day.
Rating

McKelly72, wrote review 11/01/2020

BW Santa Cruz

Best Western Plus All Suites is an easy location to get to. Good car parking and central from downtown with easy walk access. The hotel is what you would expect from BW. Clean, spacious and well servi... more

Owner Response
Hailey G, Front Desk Supervisor at Best Western Plus All Suites Inn, responded to this review
Thanks so much for reviewing our hotel! We are always happy to hear feedback from our guests. We are so sorry about the hot tub being out of order we are trying are best to get it fixed as soon as possible. We are happy to hear other then that you enjoyed your stay with us. Thanks again and we hope to see you again soon, Have a wonderful day!
Rating

ejpala33, wrote review 06/01/2020

Worst Hotel Ever

Normally Best Western are a decent place to stay. Not the one in Santa Cruz ! I was travelling with my wife , 3 year old and 3 week new born. We had purchased $70 worth of food, that we expected to be... more

Owner Response
Hailey G, Front Desk Supervisor at Best Western Plus All Suites Inn, responded to this review
I am so sorry about all the issues that occurred on you stay. Unfortunately when I went to call you the notes at the front desk got mixed up and I left a message to the wrong person. If you could please contact the front desk at the hotel we would like to make it up to you. Again I sincerely apologize for the miscommunication and your stay.
Rating

jmoughan, wrote review 29/12/2019

Good value

We enjoyed our stay at this hotel. The staff was nice, the room was clean, and breakfast was excellent. I'm not sure why there were negative reviews because our visit was very pleasant!! I'd definitel... more

Owner Response
Hailey G, Front Desk Supervisor at Best Western Plus All Suites Inn, responded to this review
Thank you for reviewing our hotel. We are always happy to hear feedback from our guests. We are so happy you had a good time on your stay with us. We hope to see you again soon, Have a wonderful day!