Best Western Plus All Suites Inn

We cakes free surfing trips to Santa Cruz per year. We want a hotel that's clean, comfortable beds, and good breakfast. This hotel has met those needs just fine for the last eight or nine years. In addition, it is centrally located in Santa Cruz which makes our walks downtown or even to the wharf relatively easy. less

Had been on motorcycles for 2 days through all kinds of weather and all we wanted was a hot tub. We called ahead to confirm they had a hot tub and the receptionist confirmed they had one so we paid a lot extra to stay here. Get there unload all our gear was looking forward to relaxing in a hot tub and its not working and is filthy with branches from the trees in it looks like it had been down for awhile. Nothing more disappointing when you ride and need to warm the bones. I did make reception aware and she did apologize but nothing offered.The rooms shower had no pressure and vending machine on 3 floor is down. Second floor its missing and didnt know there was one on first floor even after I asked at the front desk if there were any vending machines that worked. I wouldn't stay here again if I come back on a motorcycle cycle cruise. On a positive note thou the rooms are very clean.But was still cold and sore by morning for another day on the road. less

Nice location and ample free parking underground. Building is nice and clean and lobby area is bright and inviting. Seating area around fireplace and tv. This area also has lots of tables and chairs since is serves a eating area for included breakfast. Breakfast included many fresh fruit and pastry items. Eggs and bacon and sausage. Cereals and yogurt. Great variety. Room was good size. I had 2 queen room with TV for the 2 beds. There was also a sitting area with a separate couch and TV. Very pleased with room size and amenities. less

We visited our cousins in Santa Cruz during Christmas, staying in the Best Western Plus which was very close to our relatives. We enjoyed visiting them and experiencing some of the amenities that Santa Cruz has to offer - the beach, red bike rental, Pier and the Boardwalk. less

3 teenagers. Very nice decor. Very clean. Excellent bathroom with nice products. Great beds. Good seating options.Included breakfast was fine, with some healthy options. Close to downtown and the beach boardwalk area. less