Interior Room with no air circulation during COVID-19
We arrived late after a long day and we were exhausted. The room was an interior room with no access to outside windows or doors. The doors and window opened up to an enclosed atrium in the hotel or a... more
We arrived late after a long day and we were exhausted. The room was an interior room with no access to outside windows or doors. The doors and window opened up to an enclosed atrium in the hotel or a hallway. The lights in the bathroom would not come on. The HVAC unit was not functioning properly. The unit was covered with dirt and dust. When we finally got it to work with the remote, it smelled very stale and disgusting. The room was dingy and did not feel clean. The room was very uncomfortable for three of us sleeping on two Queen beds as we could not control the temperature and it was hot and stuffy. I found this unacceptable to place a family in a room like this during COVID-19. Breakfast was a "grab and go" brown bad with a water and a small muffin. less