Best Western Pinedale Inn

I used to like Best Westerns because they tended to be older properties featuring large rooms and big outdoor pools. Each was run by a local family who really cared about their business. While that sort of Best Western is going by the wayside, the current plus is that BW is showing up in towns that formerly had no motels with swimming pools. The Pinedale Inn was an example of that for us. After a tough day of touristing, the pool was lovely. Everything else about the hotel was fine too. less

We wanted to like this hotel, but security and safety were issues. The spa jets were not working and the railing on the steps of the spa were loose, so not safe for my handicapped husband when he exited the spa. Disappointing! Also the card access to the door nearest our room, which was at the very end of the building (in a building which was separate from the main hotel) did not work, so we had to use the stairs at the other end-no elevator- and haul our luggage all the way to the other end. When we returned to our room after trying the pool, the door was open with live wires hanging from it--an uncompleted repair evidently. Then when we were leaving the hotel early the next morning, we discovered that the door had been propped open with a rock; no one in sight who was taking out luggage. Who knows if it had been that way all night! Not the safest or best experience we've had! We were disappointed at the quality of this Best Western facility. less

Find a better place. We found ticks on our beds. My wife went to talk to the person at the front desk and she said she would call her boss. Turns out she was the manager. She didn't do anything about the problem. less

Stayed for one night on 30th May on our way to Yellowstone. Could not fault the hotel or the service and breakfast was excellent. A lovely girl on the front desk even insisted that I use her cell phone to sort out a problem with our car rental company. The pool was a real bonus after a long hot drive and I had it to myself. Had a great evening meal at the Wind River Brewing Company, on recommendation of front desk. less

This hotel was the best Best Western I have ever stayed at! Great front desk staff, awesome breakfast with variety every day, comfy beds with loads of pillows, and the entire place was super clean! Even with a pretty full hotel it was very quiet, which is amazing! I was very impressed of the quality of the hotel on all counts! I would stay there anytime and will certainly recommend it to anyone going to Pinedale! less