Best Western of Lake George

2452 State Route 9N, Lake George, New York, 12845-6007, United States
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Best Western of Lake George

Stay at this Lake George hotel in New York a four season resort hotel, offering some of the most gracious accommodations to be found in the Adirondacks.

The Best Western of Lake George is ideally situated in upstate New York with easy acces
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
2452 State Route 9N, Lake George, New York, 12845-6007, United States

Reviews of Best Western of Lake George

Traveller Overview:
4.0 Rating: 737 reviews
Excellent 38%
Very Good 31%
Average 16%
Poor 6%
Terrible 7%
Rating

rainorshine2, wrote review 22/08/2020

Lake George Getaway

We enjoyed our stay. The room was clean and comfortable. The staff was friendly and courteous. Due to Covid the room was not cleaned on a daily basis but clean towels were always available at the fr... more

Owner Response
Sebastian Luciano, Owner at Best Western of Lake George, responded to this review
Dear rainorshine2, Thanks for sharing your experience at our hotel with other Trip Advisor Travelers. Regarding your comments, we appreciate your kind words. Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that our efforts are not only noticed, but appreciated. We look forward to hosting you again. Thank you for this feedback! It was our pleasure to serve you. Sincerely, Sam Luciano Owner
Rating

bklynami, wrote review 15/08/2020

Great Stay!

This hotel is conveniently located off the highway and a 5 minute drive from the main attractions. I had a room with a double bed on the second floor. The room was clean but dark. There was a fridg... more

Owner Response
Sebastian Luciano, Owner at Best Western of Lake George, responded to this review
Dear bklynami, Thank you for sharing your experience at our hotel with other Trip Advisor Travelers. We appreciate you taking the time to comment on your stay. Thank you for this feedback! It was our pleasure to serve you. Sincerely, Sam Luciano Owner
Rating

cammolax23, wrote review 15/08/2020

Loud parties and pool gross

Thank goodness we only checked in to sleep for one night. Large party of people in the parking lot blasting music, lighting charcoal grill, and tiki torches, right next to rooms. Indoor Pool chlorine ... more

Owner Response
Sebastian Luciano, Owner at Best Western of Lake George, responded to this review
Dear cammolax23, I do apologize for the discourteous guests at our hotel. Our staff strives daily to deliver a product that exceeds our guests’ expectations. We do have security on starting at 6:00 pm in the evening, I will discuss your comments with them. I will also pass along your concerns regarding the pool. Thank you for this feedback! It was our pleasure to serve you. Sincerely, Sam Luciano Owner
Rating

CMC22DMD, wrote review 04/08/2020

Terrible

Checked in and got to room. Refrigerator had 1/2 empty bottle of drink in it. Hair in shower floor. For the first two nights kids running up & down halls making lots of noise at 11:00pm! Toilet n... more

Owner Response
Sebastian Luciano, Owner at Best Western of Lake George, responded to this review
Dear CMC22DMD, Let me start by thanking you for commenting on your recent visit to our hotel. I am sorry that we did not meet your expectations. It sounds like we fell way short. I will certainly bring your comments to the attention of our Head or Housekeeping and our Front Office Manager. I want to apologize for the major inconveniences you experienced, on our property, during your stay. Our goal is to create a great experience for each of our guests. We receive many compliments on our staff and cleanliness of the hotel, we will certainly look to see where the breakdown happened. It was a pleasure having you as our guest. We hope you will consider giving our property another chance. If you wish to speak to me directly, don't hesitate to contact me at 518-964-6627. Again, thank you for this useful feedback! Sincerely, Sam Luciano Owner
Rating

umustbekiddingme, wrote review 01/08/2020

OMG !

Our King rm on the 2nd floor was so dirty my wife & I were forced to move to different rm with 2 twin beds & that rm wasn’t much better & the beds are awful ! Dirty pillow cases , hair all over bathro... more

Owner Response
Sebastian Luciano, Owner at Best Western of Lake George, responded to this review
Dear stayawhile74, Let me start by thanking you for commenting on our hotel, regarding to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We are sorry that we did not meet your expectations. It sounds like we fell short. I will certainly bring your comments to the attention of our Head of Housekeeping, and the Senior Management Team. We receive many compliments on our staff and cleanliness of the hotel, we will certainly look to see where the breakdown happened. It was a pleasure having you as our guest. If we can be of assistance in the future, don't hesitate to contact us at 1800-234-0265. Again, thank you for this useful feedback! Sincerely, Sam Luciano General Manager