Reservation was canceled when I got there.
22/03/2017 GRS292, Meridian, Mississippi
I made a reservation at this Best Western through a third party (Hotwire.com), and I selected it because it is "pet friendly." When I showed up (after driving for four hours), I was told that they onl... more
I made a reservation at this Best Western through a third party (Hotwire.com), and I selected it because it is "pet friendly." When I showed up (after driving for four hours), I was told that they only have four rooms where pets are allowed, all four were taken, and I couldn't stay at the hotel. (And I was also told that I should check with Hotwire to make sure I got a refund.)
Granted, I probably should have checked that I could bring my dog, but I've never had a problem before and so I didn't think to. Also, advertising themselves as allowing dogs and getting bookings that way, but then canceling reservations when those rooms are full may work well for Best Western, but isn't great for customers.
Anyway, if you're traveling with a dog and intend to stay at this Best Western, be sure to confirm that you'll get one of those four rooms. less
JRussell29, Manager at BEST WESTERN Northpark Inn, responded to this review
I do apologize for the problems you encountered when checking in. We do have designated pet rooms which we use exclusively for our guests with pets. Please check with us in the future and we can let you know if we have a pet room available.
Jason Russell, Asst. General Manager