Best Western Normanton Park Hotel

Great stay with family looking over Rutland water. Staff were very helpful and kind, especially: Cenasela, Amdna, Loni. Both breakfast and dinner were very nice. Would recommend to friends and family. less

My Husband and I were gifted an afternoon tea - from start to finish we were warmly welcomed and were given a lovely table in the conservatory with stunning views of Rutland water. We were impressed by the kind and attentive service given by staff - Gabby , Amett, Amdna, Peter and Floni.Nothing was too much trouble for this lovely team. The portions were very generous and the staff kindly gave us a container to take some of the cakes home as we couldn’t eat them all! The sandwiches were as fresh as a daisy and so generously filled . The cakes were a lovely mix and we enjoyed beautiful freshly baked scones with Cornish clotted cream and jam - they were warm from the oven so delicious! We sent our compliments to the chef and he kindly came out to thank us - such a nice thing to do . We will be returning soon and we look forward to a meal also. less

Perfect location excellent food wonderful service friendly helpful staff . On the edge of Rutland Water perfect for walks boat rides cycling or just sitting in the garden overlooking the Lake. Pay a bit extra for a Lake View room. Lovely restaurant service was perfect food was excellent. Breakfasts were also very good. Very helpful friendly staff included Amdra, Marcelima & Mike less

My honest please note this is only my Opinion. Arrived early was served by a young man who said wasn’t booked in and no tables ready . He said would set one which took a while to do but and advised to sit on the longe area . Which we did he did keep coming back and apologising that wouldn’t be much longer . Was waiting about 15 mins past time of what we thought was our booking with our reservation time on it with time booked with our email and was confirmed for table to be set Due to our needs. Ordered two normal and two glutton free as one person bin out party couldn’t have glutton . Was offered hot drinks. And shown to table . Afternoon tea came out. And asked which was which the sandwiches came out a good 10’mins before the cakes . There was plenty of cakes (if anything two many cakes however with the glutton free afternoon tea x2 most of them had glutton in them so the one person coudnt have I would have thought a glutton free afternoon tea would have been a full glutton free afternoon not bits . Review of cakes all didn’t taste. Very nice and was dry. . Staff tryed and was helpful but let down by quality of food . I now didn’t pay a vast amount . But. I would rather have had less and better than what I felt was cheap and dryed out cakes So afternoon tea Sandwich’s . A couple each yes we had some that was glutton free but bread was steal and dry Than had cakes 4/5 differnt types 2 was glutton free only Scone was dry and not glutton free Overall food if wanted a lot yes Quality. Poor for food Service good Location - poor disabled parking but views good Cleanness - clean but in need of update as old and tried less

We visited the Normanton Park Hotel for one night after spending the evening on a cruise on the Rutland Belle. I was apprehensive after reading some of the reviews but we had a lovely time. Our room (Ashwell) was clean and roomy, the bathroom sparkling with nice toiletries. The bed was comfortable and we had a good night's sleep. We went for breakfast at 9am, plenty of choice of cereals, cold continental buffet and fruit. We went for the hot buffet, the eggs were cooked freshly for us just how we liked them. The mushrooms had obviously been there for a while but everything else was fine. I couldn't resist a Danish pastry and husband had a croissant and marmalade. The service in the restaurant and reception was excellent. The hotel is in a wonderful location with plenty of seating to enjoy the views, we will recommend it to any friends and family visiting the area. less