Best Western Normanton Park Hotel

Great location but let down by the cleanliness of the room. Spiders everywhere on the windows behind the TV under the TV in the bathroom on the wardrobes need I say more. Unless you love these creatures, stay away .. less

Positive: Nice setting on lake shore. Play area for children. Staff friendly. Negative: Staff seems untrained (had to ask several time for same order, no knowledge of set sunday lunch menue). Dining room floor and celing were filthy. Long waiting time for set sunday lunch menue (2 h). Food is average, meat slices really thin and not tasty. Tried to charge full adults price for the 5 year olds childs menue. No appologies from Management. less

Had our wedding reception at Normanton Park Hotel following our service at Normanton Church. It was absolutely perfect. Wayne made the planning and organising stress free leading up to our big day and Adrian made sure everything went smoothly. All the staff are lovely and the bridal suite is beautiful. Highly recommend. The views are stunning. less

We made an advance booking for dinner for 12. in most hotels that would be no bother at all. In the bar some members of the group were given a menu and asked to make their selections and some were not. There was not enough chairs for 12 people to site down in the social areas of the hotel. Eventually we were directed to the conservatory dining room. It was freezing cold on a cold wet evening. I found the food was very average.(I had roast breast of chicken), the desert was good. If this hotel is targeted to the wedding trade it does not deliver 'magic'. the exterior of the hotel is beautiful as the former stables of Normanton Hall. Finally they really do not know how to pour a pint of Murphys stout! less

On the hottest day ever we were provided with good sevice and helpful staff. As the hotel was busy there were perhaps too few staff on duty and the wedding organiser was working extreamy hard to keep things on track. But overall a very good day was had by all. less