Best Western Normanton Park Hotel

Comfortable and clean room with lovely views over nice grounds and a lake. Very friendly and helpful staff. Easy access to hotel which is well signposted .Very good location for exploring the beautiful surrounding area which has a lot to offer. Great trail for cycling or walking by river just yards from the hotel, which is also dog friendly. Would definitely recommend it less

We checked in on Wednesday 16th September 2020. The main item of this visit was to celebrate Louise's birthday. The room, with a lake view, gave us a a view never to be forgotten. The location was ideal. giving us the opportunity to walk to Edith Weston, Empingham and North Luffingham, during our short break. Allowing for all the good weather, the local food all available on our walks the best, outstanding part of our stay, were the staff. They were all polite, helpful and very obliging were all of the staff. I know I should not pick out one of the staff, but I am going to select Rosie. She provided a requested bunch of flowers, plus a heart shape of rose petals on the bed. Mant thanks to all members of the staff. less

Special thanks to Antonia & Ellis, for such great service...so professional, friendly & helpful. Masks worn, feels very safe. Views are stunning & beautifully maintained gardens...overlooking the water. Decor is a little tired in places....but all very clean. Had a great Afternoon tea there too.... I am so lucky to now live close by & can visit on a regular basis. less

We enjoyed 2 nights of top quality sleep in this fantastic hotel with it's excellent restaurant. It's location to the reservoir is perfect being right on the path. Wifi was good as was the phone signal. The garden is a lovely place to sit as it overlooks the water. less

Had a sparkling afternoon tea voucher and decided to book a night to have time to enjoy Rutland water. Bit concerned after reading a couple of poor reviews, but our overall experience was a good one and it met expectations for a 3 star. Staff were great, careful to wear masks, friendly,helpful and professional. Afternoon tea fine, great view over the water. Food menu for dinner was limited due to COVID, but there was enough choice. Made to feel welcome and despite being the only two taking a late meal always felt unhurried. Room (The Normanton) was compact, clean, tea coffee, bottles of water, biscuits, comfortable bed, jacuzzi bath, balcony with table and chairs and a nice view over Rutland water. No complaints! As mentioned by others, decor here and there is tired, but not to the point of spoiling the stay. Tip do not sit on the balcony at night with room lights on and doors open. We did and found hundreds of little flying things had filled the ceiling and the white duvet. Also COVID meant check in was not until 4 pm and teas and coffees in the garden are not served until 12 noon. Breakfast is only available as a continental in a bag delivered to your room. less