Best Western New Smyrna Beach Hotel & Suites

1401 S Atlantic Avenue, New Smyrna Beach, Florida, 32169-3113, United States
based on 1282 reviews Trip Advisor Logo
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Best Western New Smyrna Beach Hotel & Suites

Hotels in New Smyrna might be near the idyllic waters, but our New Smyrna Beach hotel is just footsteps away from warm, sandy beaches.

Your Best Western New Smyrna Beach Hotel & Suites features the best location in town. We are located direc
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western New Smyrna Beach Hotel & Suites

Traveller Overview:
4.5 Rating: 1282 reviews
Excellent 60%
Very Good 26%
Average 7%
Poor 3%
Terrible 2%
Rating

lmcneish, wrote review 09/08/2020

Two night getaway

This was my second stay at BW since June, but my husband’s first. We had received a phone call two days before our arrival saying there was a problem with our room and would we mind switching to a les... more

Owner Response
Best Western, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at - Nicole Copeland Administrative Assistant ncopeland.bw@gmail.com New Smyrna Beach Hotel and Suites 1401 S. Atlantic Avenue New Smyrna Beach P - 386-426-0020
Rating

293valerie, wrote review 08/08/2020

Best Western New Smyrna Beach

Have always enjoyed staying at this hotel. Discovered it 2 years ago and my 3rd time there. Seascape is awesome for breakfast but wish it was open for dinner as well. Would be nice. Sofa bed needs... more

Owner Response
Best Western, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at - Nicole Copeland Administrative Assistant ncopeland.bw@gmail.com New Smyrna Beach Hotel and Suites 1401 S. Atlantic Avenue New Smyrna Beach P - 386-426-0020
Rating

tonymalcolm68, wrote review 13/07/2020

Family vacation

Booked trip in January for July. They told me $1300. They day before called to check on room. Booked me wrong room. They told me they lady that booked my room normally doesn't do it. Cost me an extra ... more

Owner Response
Best Western, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at - Nicole Copeland Administrative Assistant ncopeland.bw@gmail.com New Smyrna Beach Hotel and Suites 1401 S. Atlantic Avenue New Smyrna Beach P - 386-426-0020
Rating

HensonFamilyof3, wrote review 12/07/2020

Old, run down

Door did not close properly. Refrigerator did not cool our food or drinks. Spoiled our food. Air never cooled as expected. No bedding for sofa bed. When we asked for some they sent us a blanket. Highl... more

Owner Response
Best Western, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at - Nicole Copeland Administrative Assistant ncopeland.bw@gmail.com New Smyrna Beach Hotel and Suites 1401 S. Atlantic Avenue New Smyrna Beach P - 386-426-0020
Rating

Ricky J, wrote review 07/07/2020

It just keeps getting better

The improvements they make keep this hotel looking better and better I feel like I am coming home when I come here the staff is always very helpful and friendly and it is reasonably priced I was able ... more

Owner Response
Best Western, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at - Nicole Copeland Administrative Assistant ncopeland.bw@gmail.com New Smyrna Beach Hotel and Suites 1401 S. Atlantic Avenue New Smyrna Beach P - 386-426-0020