Do not stay here if you have small children or anticipate decent customer service
My family and I stayed at this hotel for the 4th of July weekend. They claim to be a “smoke free” hotel but their designated smoke areas are at both entrances so the first thing you smell walking into the hotel is cigarette smoke. Check in was easy, but by the end of our first night I noticed my 10 month olds hands, feet and knees were covered in black from crawling on the carpet. I informed the front desk attendant when we checked out and she was incredibly rude, another employee over heard the conversation and apologized for the inconvenience, my sons hands were covered in black! That is not an “inconvenience” that is poor cleanliness and a potential health hazard depending on what it was that caused his feet, knees and hands to be black.
Also throughout our stay, room service was 30 minutes past the time they told me it would arrive. I called to check the status of my food and the waiter told me she went to the wrong room but would warm my food up in the microwave and bring it up to me...
If you would like a clean hotel with friendly and prompt customer service, do not stay here! less